Director of Enterprise Systems & Digital Transformation

Key Responsibilities

• Own and enforce correct system usage across all ERP/MRP functions, ensuring data integrity, process compliance, and configuration alignment with business operations.
• Support and enhance enterprise ERP systems across manufacturing, inventory, purchasing, finance, and production planning functions.
• Collaborate with cross-functional teams to analyze business processes, gather requirements, and identify system improvements that increase efficiency and scalability.
• Troubleshoot system issues and coordinate with internal users, vendors, and implementation partners as needed.
• Develop reports, queries, and data analysis using SQL or other reporting tools.
• Design and develop Power BI dashboards and operational reports to provide real-time visibility into manufacturing, supply chain, and financial performance metrics.
• Train end users on new processes, workflows, and system functionality.
• Maintain data integrity, security, and compliance with internal IT standards and controls.
• Lead the organizations ERP/MRP strategic assessment, serving as the primary internal owner of the evaluation process including current-state analysis, requirements gathering, and vendor landscape review.
• Drive and own the long-term ERP/MRP strategic direction and technology roadmap in close partnership with senior leadership, bringing informed recommendations on whether to optimize the current platform, pursue a new solution, or pursue a phased approach.
• Facilitate structured ERP evaluation activities including vendor demonstrations, fit-gap analysis, total cost of ownership modeling, and stakeholder input ensuring leadership has the information needed to make a well-informed decision.
• Lead or contribute to ERP optimization, upgrade, and integration projects on the current platform while the evaluation process is underway.
• Evaluate and recommend solutions related to ERP functionality, automation, AI capabilities, and operational efficiencies regardless of platform direction.
• Serve as the organizations internal champion for responsible AI adoption, establishing frameworks for governance, data readiness, and change management.
• Stay current on developments in AI, machine learning, and enterprise automation; translate trends into actionable recommendations for leadership.
• Provide strategic direction and leadership oversight to the Director of IT & Cybersecurity, who reports directly into this role.
• Ensure alignment between IT infrastructure, software currency, and the enterprise systems roadmap.
• Maintain executive-level accountability for the organizations NIST cybersecurity framework and overall security posture, in partnership with the Director of IT & Cybersecurity.

Qualifications

The ideal candidate will combine deep ERP/MRP expertise with the ability to lead organizational change, build collaborative partnerships across departments, and translate emerging technologies including AI into measurable business outcomes.