Director of Enterprise Reporting

Overview

HealthEdge offers AI-powered operational infrastructure for health insurance companies. We are seeking a senior program leader to drive our Enterprise Reporting Transformation. This leader will be responsible for the development and delivery of an enterprise performance dashboard, customer commitment and health reporting, and scorecards for our biggest customer opportunities. This role also owns the strategic direction and end-to-end development of the data lake and enterprise reporting infrastructure, partnering closely with stakeholders across operations, product, and technology. The ideal candidate thrives in complex environments, builds alignment across diverse stakeholders, and delivers large-scale transformation through disciplined program management. This role will also work with senior management to shape strategic plans and objectives and be accountable for outcomes with critical impact on HealthEdge's reporting capabilities.

Key Responsibilities

• Lead Enterprise Reporting Transformation Initiatives:
  • Define and drive the roadmap for a unified enterprise reporting framework
  • Translate strategic objectives into clear, actionable plans
  • Engage with cross-functional stakeholders to deliver on plans and ensure impact to all parts of the business
  • Work with senior management to shape strategic plans and objectives and make final decisions on implementation approach and prioritization
• Enterprise Reporting & Data Lake Development:
  • Serve as product owner for the three core reporting tools: the enterprise dashboard, customer commitment and health reporting, and big whale customer scorecards
  • Own the design and oversee development of reporting end-to-end with support from tech and product resources
  • Own the development of the data lake and enterprise reporting infrastructure end-to-end, partnering with stakeholders across operations, product, and technology
  • Establish and own reporting on the status, progress, and impact of enterprise transformation initiatives
  • Develop standardized views for leadership that provide clear visibility into milestones, risks, dependencies, and outcomes
• Drive Cross-Functional Alignment:
  • Partner closely with operations, product, technology, sales, advisory, and customer success teams
  • Build alignment on reporting priorities, definitions, and success metrics
  • Act as the central coordination point across functions to ensure consistency and cohesion
  • Interact regularly with senior management, executives, and key stakeholders, raising critical updates and risks and reconciling multiple stakeholder views to drive business results
• Prioritization & Governance:
  • Establish a structured approach to evaluating and prioritizing reporting initiatives
  • Balance competing demands while maintaining focus on enterprise value
  • Implement governance mechanisms to ensure standardization and accountability, enforcing a single source of truth for every metric across the business
• Execution Excellence:
  • Lead end-to-end execution of reporting transformation initiatives, from planning through delivery
  • Manage interdependencies, risks, and trade-offs across multiple workstreams
  • Ensure timely delivery with a strong focus on quality, scalability, and reliability
  • Escalate risks early and propose resolutions
• Drive Standardization & Simplification:
  • Reduce fragmentation by promoting a single, consistent approach to reporting
  • Align stakeholders on common definitions, metrics, and reporting practices
• Change Management & Adoption:
  • Champion adoption of the unified reporting approach across the organization
  • Drive communication, engagement, and behavioral change to embed new ways of working
• Provide Functional & People Leadership:
  • Direct the activities of the enterprise reporting function, including matrixed and cross-functional teams, through team and functional leads
  • Own resourcing decisions for the function, ensuring alignment with broader Transformation Office

Qualifications & Experience

• 8+ years of experience in program management, transformation, or operational leadership roles
• Proven track record of leading complex, cross-functional initiatives in matrixed organizations
• Strong experience working across business, product, and technology teams
• Demonstrated ability to influence senior stakeholders and drive alignment without direct authority
• Experience in environments with competing priorities and high levels of ambiguity
• Experience operating at a director level or equivalent scope, participating in senior leadership strategic planning and making final decisions on complex, loosely defined problems with critical, long-term impact on the business
• Demonstrated experience establishing and managing executive-level reporting for large-scale initiatives is a strong plus
• Familiarity with healthcare payer, health plan, or health IT environments is a plus
• Experience owning or co-owning data platforms, data lakes, or enterprise data infrastructure, partnering with technology and product teams on architecture, build, and scalability is a plus but not required

Key Skills

• Exceptional program and project management capabilities
• Stakeholder management and executive communication
• Ability to translate strategy into execution
• Strong prioritization and decision-making skills
• Change management and organizational influence
• Analytical thinking to define KPIs linked to strategic priorities
• Data literacy and comfort partnering with BI and analytics teams on dashboard design, KPI definition, and reporting standards
• Data architecture and infrastructure acumen, with experience partnering with technology teams to design and scale data lake and platform solutions is a plus

What Success Looks Like

• A scalable data lake and enterprise reporting infrastructure delivered in partnership with operations, product, and technology stakeholders, providing a reliable foundation for enterprise reporting
• A clearly defined, delivered, and actively adopted enterprise dashboard, customer commitment and health tracker, and customer scorecards — in use by senior leadership within the first 6 months
• Reporting used to drive leadership discussions and provides insight to make decisions and deliver on customer needs
• Strong alignment across operations, product, sales, advisory, and customer success teams
• Improved consistency and reliability in reporting outputs, with data integrity in terms of definition and measurement approach
• Streamlined prioritization and faster execution of reporting initiatives
• Sustainable governance model supporting long-term scalability

Pay

Annual US base salary range: $215,000 to $233,000. Final compensation determined during interview process based on skills, experience, qualifications, and education.

Schedule

Full-time, permanent. Remote, US. Work across multiple time zones in a hybrid or remote work environment. Long periods of time sitting and/or standing in front of a computer using video technology. May require travel dependent on company needs.