Director of Enrollment, Alpha - $200,000/year USD
What You Will Be Doing
- Managing the complete enrollment experience for prospective families, beginning with initial outreach and concluding with onboarding.
- Facilitating exploratory conversations to evaluate compatibility before offering solutions or advancing to subsequent steps.
- Overseeing 20+ concurrent family engagements across various enrollment phases, maintaining transparent tracking of progress and required actions.
- Directing campus visits, student shadow days, and decision-stage discussions that articulate outcomes, requirements, and the ideal candidate profile for the model.
- Ensuring precision in CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, priority management, and service excellence.
What You Won’t Be Doing
- Employing transactional or aggressive sales methods.
- Accepting families who lack alignment simply to achieve enrollment targets.
- Navigating complex hierarchical approvals or overseeing a sizable team.
- Distributing responsibility for the family experience across multiple functions.
- Operating remotely. This position requires on-campus presence.
Basic Requirements
- 3+ years providing high-touch, customized service in settings where service excellence directly influences brand perception (education, premium hospitality, executive assistance, exclusive membership, or independently operated services).
- Proven ownership of a complete client, admissions, or enrollment lifecycle from initial engagement through onboarding.
- Experience concurrently managing 20+ client, guest, or family accounts at varied stages, supported by a structured tracking and prioritization method.
- Capacity to offer specific examples of consultative judgment, including situations where you advised against your offering because it was not appropriate.
- Professional written correspondence experience with senior leaders, high-net-worth clients, or discerning audiences.
- Prepared to reside in or relocate within 60 days to one of these locations: Denver, CO; or Park City, UT.
- Authorized for employment in the United States without requiring visa sponsorship.
Nice-to-have Requirements
- Experience in competitive independent school admissions or selective program recruitment.
- Background in premium hospitality, VIP client services, or executive support functions.
- Experience designing or improving enrollment workflows, standard operating procedures, or service protocols.
- Proficiency leveraging data and CRM analytics to enhance conversion alignment, not merely velocity.
About Alpha
Join the team building school around student growth Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited.
Working with us
- This is a full-time (40 hours per week), long-term position.
- The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record.
- The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year.
- The payment period is weekly.
- Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code
LJ-5802-US-SaltLake-DirectorofEnro.002