Director of Enrollment, 2 Hour Learning - $200,000/year USD

About the role

This role is designed to safeguard standards within Alpha's forward-thinking educational model. The responsibilities include managing the complete enrollment process from initial application to final enrollment, ensuring compatibility and proper understanding among families.

Responsibilities

• Manage the complete enrollment experience for prospective families, from initial engagement through final onboarding.
• Facilitate needs-based discussions to evaluate compatibility before offering solutions or advising on subsequent actions.
• Oversight of 20+ concurrent family interactions at varying enrollment phases, with transparent tracking of progress and scheduled communications.
• Direct campus visits, student shadow days, and enrollment discussions that articulate results, standards, and model suitability with clarity.
• Ensure precise CRM and enrollment documentation (HubSpot and SIS) to enable accurate forecasting, strategic prioritization, and service excellence.

Requirements

• 3+ years providing exceptional, individualized service in settings where service caliber directly influences brand standing (education, upscale hospitality, executive assistance, premium membership organizations, or owner-operated service businesses).
• Proven management of a complete client, admissions, or enrollment process from initial inquiry through final onboarding.
• Experience concurrently handling 20+ client, guest, or family accounts at various progression stages, supported by a reliable tracking and prioritization methodology.
• Capacity to supply specific examples of advisory decision-making, including instances where you recommended against your offering when alignment was absent.
• Professional correspondence experience with C-level executives, high-net-worth clientele, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Raton, FL; Atlanta, GA; or Boston, MA.
• Authorized to work in the United States without visa sponsorship.

Nice-to-have Requirements

• Background in competitive independent school admissions or selective program recruitment.
• Experience developing or optimizing enrollment workflows, standard operating procedures, or service protocols.
• Proficiency leveraging data and CRM analytics to enhance enrollment quality rather than merely velocity.