Director of Engineering (Perl / AWS)

Fullsteam · United States · 1 mo ago

RemoteRemoteInformation Technology$118k–$176k/yrFull-time

Lead end-to-end engineering execution across WebRezPro.
Ensure predictable, high-quality delivery aligned with product roadmaps and business priorities.
Partner closely with Product, Design, and QA to drive speed, quality, and measurable customer impact.
Align engineering initiatives with growth objectives, including new customer acquisition, expansion revenue, payments attachment, and customer retention.
Accelerate development through the adoption of AI-assisted engineering practices, including code generation, testing automation, and release optimization.

Establish and uphold standards for code quality, system performance, scalability, and security.
Implement best practices for automated testing, observability, incident response, and operational readiness.
Drive platform modernization and technical debt reduction across the portfolio.
Deploy AI-enabled tools and workflows to increase developer productivity and reduce development cycle time.
Foster a culture of craftsmanship, ownership, and continuous improvement supported by data and automation.

Own and evolve Pod & Sprint operating frameworks to optimize collaboration, planning, and delivery cadence.
Standardize engineering practices across multiple business units.
Continuously evaluate team structure, capacity, and workflows to improve efficiency and throughput.
Use data and AI-driven insights to improve estimation accuracy, capacity planning, and delivery predictability.

Directly manage engineer and software analyst team and develop them as strong people and delivery leaders.
Build and scale high-performing engineering teams across WebRezPro.
Drive recruiting, onboarding, retention, and performance management.
Establish training and expectations around effective use of AI tools to elevate individual and team productivity.
Evolve the organization to support scale while increasing autonomy, accountability, and outcome ownership.

Serve as a technical thought partner to Product and Business Unit leaders across Fullsteam Hospitality.
Identify opportunities for shared platforms, infrastructure, data models, and common services across Fullsteam Hospitality.
Partner with Product and GTM leaders to prioritize AI-enabled product capabilities that:
Improve customer workflows and outcomes
Differentiate the platform competitively
Create monetizable features or premium tiers
Support pipeline generation, expansion opportunities, and customer acquisition
Drive responsible adoption of AI and automation to improve both internal efficiency and customer-facing value.
Represent Engineering in company planning, investment decisions, and strategic initiatives.

10+ years of software engineering experience, with 5+ years in engineering leadership.
Experience leading multiple teams or products within a SaaS environment.
Strong experience building and developing team members.
Demonstrated success improving delivery predictability, operational performance, and engineering quality.
Ability to translate business strategy and growth objectives into technical priorities and execution.
Experience in PMS industry.

Experience leading engineering across multiple business units or product lines.
Background in vertical SaaS, SMB software, or payments-adjacent platforms.
Experience with platform modernization, cloud-native architectures, or complex system integrations.
Experience implementing AI-enabled product capabilities, developer productivity tooling, or automation at scale.
Experience in growth-stage or multi-product SaaS environments.
Hands-on experience with AWS DevOps.
Experience with Cloudflare preferred.
STRONG PREFERENCE FOR PERL DEVELOPMENT EXPERIENCE.

US: USD $118,000–$176,000 base salary

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