Director of Employment & Workforce Development

About the role

Are you a collaborative, forward-thinking leader ready to redefine employment services and build new pathways to meaningful work? At GAAMHA, we're a non-profit organization that is breaking barriers and exploring better ways to support the communities we serve.

Responsibilities

• Lead GAAMHA's Employment Services department, strengthening and redefining existing I/DD employment services while developing CIES and future workforce initiatives.
• Create the policies, practices, training, curriculum, employer partnerships, and performance systems needed to deliver consistent, person-centered services and position the department for sustainable growth.
• Oversee individual and Group Employment services, support staff development and accountability, and build practical pathways that help people prepare for, obtain, and maintain meaningful employment.
• Redefine and Strengthen Employment Services: Establish clear policies, procedures, service expectations, documentation standards, workflows, and measurable outcomes for I/DD individual and Group Employment services.
• Build and Lead CIES: Develop and oversee GAAMHA's Competitive Integrated Employment Services (CIES) program, including service delivery, participant engagement, documentation, reporting, billing coordination, and contract performance.
• Create Workforce Training and Curriculum: Develop practical employment-readiness training, assessments, tools, and curricula that support career exploration, workplace readiness, job development, placement, and retention, including development of the Petersham culinary workforce training initiative.
• Lead and Develop the Team: Supervise, coach, and evaluate Employment Services staff; set clear expectations, support professional growth and accountability, maintain an active presence across programs, and model GAAMHA's values of Respect, Humility, Integrity, Empathy, and Persistence.
• Expand Employer and Community Partnerships: Build