Director of Employee Growth and Development

Job Details

This position is responsible for enhancing leadership effectiveness and organizational alignment through coaching, training, and strategic initiatives.

About the Role

Oversee and support programs that enhance resident and family experiences, including Satisfaction Surveys. Lead initiatives that enhance employee engagement and support a positive workplace environment. Serve as a champion of organizational culture and employee well-being.

Responsibilities

• Coach and onboard new and existing leaders to enhance effectiveness and organizational alignment.
• Provide individualized coaching to team members as needed.
• Develop and oversee the Manager Growth & Development Program, including leadership assessments to measure competencies and identify development opportunities.
• Facilitate leadership retreats, offsites, and executive development sessions.
• Lead the annual Leadership Summit and ongoing leadership initiatives.
• Deliver leadership training, book studies, Lunch & Learns, and in-service education.
• Design, develop, and implement innovative training programs using adult learning principles.
• Serve as Program Director, Facilitator, Presenter, and Curriculum Developer for the Academy for Career Excellence (ACE).
• Create and facilitate both in-person and virtual workshops.
• Partner with department leaders to assess training needs and develop customized learning solutions.
• Develop customer service and hospitality training programs aligned with organizational standards.
• Lead strategic planning sessions and organizational offsites.
• Create and implement well-being strategies for employees and residents.
• Establish key performance indicators (KPIs) to evaluate program effectiveness.
• Measure outcomes related to engagement, retention, leadership development, and resident satisfaction.
• Analyze and report program outcomes and data to executive leadership and the Board of Directors.
• Use data-driven insights to continuously improve learning and development initiatives.

Requirements

• Bachelor’s degree in Organizational Development, Education, Business Administration or a related field; equivalent experience considered.
• 5–8 years of experience in training, leadership development, organizational development, or a related field.
• Senior living, healthcare, hospitality, or nonprofit experience preferred.
• Preferred Certifications: Certified Professional in Learning and Performance (CPLP/ATD); Certified Eden Alternative Associate; Positive Approach to Care® (Teepa Snow) Certification; Green House Project® or Pioneer Network training; and Executive or Leadership Coaching Certification.
• Professional Expertise: Demonstrated experience facilitating meetings, leadership retreats, and organizational offsites. Proven ability to train and teach in-person and virtual classes, workshops, and seminars. Experience with curriculum design and adult learning methodologies. Familiarity with teaching and learning styles, including Adult Education principles. Experience maintaining organizational culture while fostering innovation. Ability to partner effectively with team members at all levels of the organization.
• Technical Skills: Proficiency in Microsoft Office Suite, including PowerPoint, Word, and Excel. Experience with Canva, SharePoint, and Microsoft Teams. Skilled in creating engaging presentations and training materials.

Qualifications

• Demonstrated experience facilitating meetings, leadership retreats, and organizational offsites.
• Proven ability to train and teach in-person and virtual classes, workshops, and seminars.
• Experience with curriculum design and adult learning methodologies.
• Familiarity with teaching and learning styles, including Adult Education principles.
• Experience maintaining organizational culture while fostering innovation.
• Ability to partner effectively with team members at all levels of the organization.
• Proficiency in Microsoft Office Suite, including PowerPoint, Word, and Excel.
• Experience with Canva, SharePoint, and Microsoft Teams.
• Skilled in creating engaging presentations and training materials.

Skills

• Leadership Competencies: High emotional intelligence (EQ) and interpersonal effectiveness. Strong coaching, facilitation, and communication skills. Demonstrated ability to grow and develop high-performing teams. Strategic thinker with strong organizational and project management skills. Passion for continuous learning and professional development. Knowledge of organizational behavior and leadership thought leaders.

Benefits

Flexible schedule, professional development opportunities, and a supportive work environment are some of the benefits offered.

Pay

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Schedule

The schedule for this position is [Insert Schedule Here].