Director of Education and Communty Outreach

Education and Outreach Director Scope: The Education and Outreach Director leads the organization's education program, spanning clinical training, community education, family engagement, and academic partnerships. The role owns program strategy, execution, staffing, budget, and stakeholder relationships and directly supervises the staff who deliver this programming. Duties: Clinical Internship Program Oversee recruitment, interviews, and onboarding of undergraduate, graduate and doctoral-level interns (Clinical Mental Health Counseling, Social Work, MFT, Psychology, Public Health, Psychiatry residents/fellows, and other disciplines), in partnership with Community Educator. Support Community Educator in managing intern inquiries, application review, and interview scheduling (approximately 200 applicants/year)Maintain and renegotiate university Memoranda of Understanding (MoUs) and liability insurance documentationPlan and lead Intern Orientation Day(s) and onboarding requirements across all disciplinesServe as primary point of contact for 20+ partner universities and programsCoordinate medical student and Child & Adolescent Psychiatry (CAP) Fellow placements, workstations, and supervision presentationsOffboard interns, including exit surveys and documentation, and maintain the Intern Handbook and related SOPs Professional Advisory Board (PAB) Plan and execute two PAB meetings annually with the Marketing team and Chief Medical Officer. Secure speakers, coordinate event logistics, and apply for continuing medical education (CME) credit Prepare event materials and speaker honoraria; complete post-event follow-up (evaluations, certificates, accreditation reporting) Staff Education Coordinate ongoing clinical and professional development training for adult and adolescent campus staff. Assess staff training needs and schedule internal/external speakers (approximately 30+ events/year); personally facilitate staff trainings as needed, drawing on direct clinical experienceApply for and track continuing education (CE) credits across accrediting bodiesSupport Research to Practice Grand Rounds, the Evidence Based Care Ambassador Program, and Emory Grand Rounds partnershipMaintain staff training records in accordance with Joint Commission requirements Community Education Respond to and coordinate community requests for mental health education from schools, faith communities, corporate partners, and service organizations. Identify speakers, manage event logistics, and secure CE credit approval across accrediting Personally facilitate community education presentations as neededPlan and execute special events (e.g., DCF) in partnership with the Development and Marketing teamsCreate an asynchronous training program and track CE credits and approvals Track attendance, survey data, and budget for all community programming Family Education & Engagement Coordinate family-facing education programming. Oversee family-facing programming: STEP evenings (~40/year) and Weekly Welcome Sessions (~49/year)Co-facilitate Weekly Welcome Sessions with the Family Peer Support SpecialistRecruit and coordinate STEP speakers; maintain the Online Family Guide and related communicationsRespond to family inquiries about programming and resourcesSupport Family Peer Support Specialist initiatives, including the Spouse and Partner Support GroupFacilitate a psychoeducational family program for each of the 4 tracksBuild and deliver psychoeducational curriculum for each track to give family members understanding of their loved one's symptoms, needs, and behaviors Cross Departmental Collaboration & Administration Partner regularly with Adult/Adolescent Clinical, Communications, Development, Research & Outcomes, and Marketing teams. Attend recurring departmental and organizational meetings (Operations, DEI, R&O, etc.)Oversee education department budgeting and KPI/MOR trackingSupervise and manage direct reports, including performance reviews and staff developmentMaintain department SOPs and support organization-wide volunteer initiativesProvide occasional board meeting presentations The Education and Outreach Director supervises the Education Coordinator, Family Peer Support Specialists, occasional interns, and additional direct reports supporting these initiatives, and assists in select educational programming as outlined above. Competencies: The position should have sufficient preparedness in the following areas: Support other department and organization needs through collaboration, creation, and follow-throughKnowledge of mental illness, treatment modalities, and the clinical philosophy of Skyland TrailCustomer service, effective written and verbal communication skillsKnowledge of safety, risk management, and emergency procedures, CPR/First Aid proceduresOpenness to change; forward thinking, flexibility Benefits include: 9 paid organization-wide holidays1 paid personal holidayAccrued PTOMedical, dental, and vision insurance plansEmployer match toward 403(b) retirement savings account for eligible employeesEmployee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistanceAs a 501(c) (3) nonprofit organization, Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer. Full-time employees may qualify for the federal student loan forgiveness program Workplace Culture: Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 250+ employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients healing and recovery. Commitment to Community Health: Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail also recommends employees to be fully vaccinated for Covid-19 and to receive a CDC-approved influenza vaccination annually. Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equity. Qualifications Minimum Requirements: Master's degree in Education, Counseling, Social Work, or related field requiredLicensure in Georgia as LPC, LCSW, or LMFT, and prior clinical practice experience, preferredDirect clinical experience providing mental health treatment or servicesDemonstrated ability to independently plan, facilitate and provide community education and staff education trainings/presentationsPrior experience using word processing, spreadsheet, database, internet, and e-mail applicationsAbility to travel to attend conferences, sometimes working long hours and some weekends Preferred Qualifications: Two or more years of work experience with responsibility for developing, coordinating, and implementing large-scale events and educational programmingExperience working with continuing education and knowledge of accreditation standardsExperience in healthcare educationAble to work in a highly paced, dynamic environmentExperience in event planning, communications, or business is helpfulHigh level of ownership for project portfolioAbility to prioritize, meet tight deadlines, and be a strong team player