Director of Donor Engagement & Pipeline Development

Pipeline Development & Growth

• Build and strengthen the pipeline of future major gift donors by identifying, cultivating, and advancing prospects.
• Partner closely with major gift officers to ensure a seamless donor journey from annual giving to major giving.
• Utilize data and segmentation strategies to identify high-potential donors and create targeted engagement plans.
• Develop and implement donor stewardship strategies to deepen relationships and increase long-term giving potential.

Marketing & Donor Engagement

• Provide strategic oversight and direction for marketing efforts to ensure alignment with donor engagement, annual giving, and pipeline development goals.
• Partner closely with marketing and communications teams to develop integrated campaigns that drive awareness, acquisition, and donor retention.
• Evaluate marketing performance and campaign effectiveness in partnership with analytics teams to continuously refine strategies and improve return on investment.

Annual Giving and Events

• Oversight of annual giving initiatives, including direct mail, digital campaigns, employee giving, events, and recurring giving programs.
• Develop integrated, multi-channel approaches to acquire, retain, and upgrade donors.
• Increase overall donor participation, engagement, and annual revenue.
• Oversee planning, timelines, and performance tracking for all annual giving activities.

Leadership & Team Development

• Lead, mentor, and develop annual giving and support staff, fostering a high-performing and collaborative team environment.
• Establish clear goals, expectations, and performance metrics aligned with Foundation priorities.
• Promote a culture of accountability, innovation, and continuous improvement.

Donor Stewardship

• Oversee the execution of donor stewardship to ensure meaningful, consistent engagement across all giving levels.
• Partner with philanthropy and marketing teams to design stewardship communications, recognition programs, and impact reporting that strengthen donor relationships.
• Ensure timely and personalized acknowledgement processes are in place to enhance donor satisfaction and retention.
• Monitor stewardship effectiveness and continuously refine approaches to increase donor loyalty and lifetime value.

Performance Management & Analytics

• Use data and analytics to track performance, measure outcomes, and evaluate program effectiveness.
• Continuously refine strategies based on insights to maximize revenue and donor engagement.
• Partner with advancement services and analytics teams to ensure data integrity and actionable reporting.

Children's Miracle Network (CMN) Oversight

• Provide oversight and operational support for Children’s Miracle Network programs, partnerships, and sponsorships to drive revenue growth and ensure alignment with annual giving and pipeline development priorities.
• Contribute to goal setting, budgeting, and performance tracking for CMN initiatives while partnering with internal teams and external sponsors to support successful execution and strengthen donor relationships.

Gift Shop Oversight

• Provide oversight of hospital gift shop operations to ensure alignment with the Foundation’s mission.
• Enhance the customer and visitor experience while optimizing revenue generation.
• Partner with operational staff to improve efficiency, merchandising, and financial performance.