Director of Domestic Violence Services

Responsibilities

• Provides day-to-day supervision, coaching, and support to Domestic Violence Advocates.
• Provides one-on-one case management to residential DV clients to support the caseload of Domestic Violence Advocates.
• Conducts regular case consultation and staff meetings.
• Aids in onboarding and training new domestic violence staff.
• Ensures services are provided using trauma-informed, survivor-centered, culturally responsive practices.
• Aids in policy and procedure development.
• Identifies opportunities for program growth and continuous quality improvement.
• Participates in strategic planning for domestic violence services.
• Identifies emerging community needs and recommends new programming.
• Recommends innovative approaches to strengthen survivor services and community response.
• Develops outcome measures and program performance indicators.
• Designs tools to measure program effectiveness and survivor outcomes.
• Collects, analyzes, and reports domestic violence program data.
• Maintains accurate documentation for grants and accreditation.
• Coordinates and facilitates the Domestic Violence High Risk Team.
• Recruits and maintains community participation.
• Develops meeting agendas and action plans.
• Tracks High Risk Team outcomes.
• Reviews Danger Assessment trends.
• Identifies gaps in community response.
• Works collaboratively with law enforcement, prosecutors, healthcare systems, probation, victim advocates, and community partners.
• Aids in grant implementation, contract compliance, and monitoring deliverables.
• Maintains program activities aligned with grant requirements and funding expectations.
• Maintains program expenditures and identifies resource needs.
• Aids in program budgeting and resource planning.
• Participates in ICADV, and other accreditation or monitoring activities.
• Represents the YWCA on community coalitions and multidisciplinary teams.
• Strengthens partnerships with law enforcement, healthcare providers, prosecutors, schools, legal services, housing providers, and community organizations.
• Identifies opportunities to expand domestic violence services through collaboration.
• Creates coordinated responses to domestic violence.
• Identifies service gaps.
• Creates referral pathways.
• Maintains relationships with community agencies.
• Collaborates with the Indiana Coalition Against Domestic Violence and other statewide organizations.

Qualifications

• Masters Degree in social work, counseling, psychology, sociology, or related field.
• Supervisory experience preferred.
• Comprehensive understanding of social services programs.
• Good organizational and time management skills.
• Ability to work with persons of low income who are ethnically diverse and children of all ages.
• Ability to build program teams that are function and cohesive while fostering a supportive environment for the families served.
• Good time management skills.
• Effective communication skills, both verbal and written.
• Ability to supervise and train assigned staff, including organizing prioritizing, and scheduling work assignments.
• Technology skills required.