Director of Dining Services

About the role

The Director of Dining Services leads the dining program to ensure outstanding hospitality and a high-quality experience for residents, families, and guests. This role oversees food production, menu development, safety compliance, and departmental budgets, while building and mentoring a high-performing team aligned with MBK’s mission and values.

Responsibilities

• Interview, hire, train, coach, supervise, and retain dining staff.
• Set performance goals and timelines, monitor performance of Executive Chefs, Cooks, Dishwashers, Dining Managers, Dining Supervisors, and Servers.
• Make employment decisions in the interest of MBK, including transfer, suspend, promote, discharge, assign, reward, or counsel team members.
• Participate as Manager on Duty (MOD) and collaborate as a member of the leadership team.
• Prepare high-quality meals in a timely and consistent manner with local customs and tastes.
• Maintain inventory control on quantity and condition of all kitchen equipment and ensure a monthly inventory of china, glass, and silver is conducted.
• Manage department budget (food, supplies, and labor) and purchasing from approved vendors.
• Establish menus with recipes to support them in collaboration with the Chef.
• Continually check the market for new ideas, cooking techniques, and products.
• Ensure compliance with health and safety regulations regarding food preparation, storage, service, and safe working conditions of all food service equipment.
• Monitor food preparation methods, portion sizes, garnishing, and presentation of food to ensure consistent quality standards are met.
• Investigate and resolve resident comments and suggestions regarding food selection, quality, and/or service.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Conduct departmental planning and forecasting, and fluidly manage operations