Director of Digital Marketing Services

Why Work for Us

Audigy has been named one of The Oregonian’s 2025 Top Workplaces — a recognition that reflects our people-first culture and our shared drive to do meaningful, impactful work every day. At Audigy, everyone contributes to a bigger mission: helping our members and their teams achieve their personal, professional, and financial goals through business success. We’re passionate about unlocking potential — in our members, in their teams, and in ourselves. Our success is built on empowering others to grow, thrive, and reach new heights.

Culture

We’re looking for someone who’s not just willing but excited to be part of a professional, people-first culture. As a member of the Marketing Shared Services team, you’ll embody the values we hold high: teamwork, resilience, and strategic thinking. You take pride in delivering exceptional work, love collaborating with others, and believe that when one of us wins, we all win. At Audigy, whether we’re celebrating success or learning from challenges, we do it together.

Compensation & Benefits

We’re proud to offer a comprehensive package designed to support your personal, professional, and financial goals:

• Competitive pay: Salary dependent on experience, plus a $125 monthly cell phone allowance and a performance-based incentive plan
• Health & Wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club
• Financial Security: 401(k) with a generous company match
• Work-Life Balance: Generous PTO and paid company holidays
• Life & Family Benefits: Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit
• Professional Growth: Education reimbursement to support ongoing learning
• Additional perks and programs designed to support your well-being and success

About the Role

The Director of Digital Marketing Services leads a team of digital marketers in building, scaling, and optimizing digital marketing campaigns on behalf of our members. This person will be responsible for setting a strategic road map of Audigy’s member-facing digital services and products and leading the team that will deliver on that road map. Reporting to the Vice President of Marketing and operating cross-functionally with our member-facing strategic business units (SBUs), this person will be in a key position to lead the growth and evolution of our members’ digital marketing services and products in patient-focused hearing healthcare.

Responsibilities

• Strong member-focused advocate and empathetic patient-centered orientation
• Lead the integration of digital services and analytics into all aspects of our members’ local market strategies
• Foster a team culture of continuous process improvement and innovation
• Increase flow (prospects/leads) for our members’ audiology and ENT practices through a variety of channels including marketing automation, website, paid digital advertising, and social media
• Collaborate with strategic business unit (SBU) and creative teams to plan, implement, and measure testing of messaging, calls to action, etc.
• Maintain a department-level P&L and budget with multiple service lines
• Oversee revenue, utilization growth, and retention in our digital marketing services and products
• Oversee the creation and implementation of content strategies for our digital marketing campaigns
• Responsible for the performance of a 10+ person team of digital strategists, web specialists, marketing automation specialists, account managers, and paid media experts
• Direct management of four managers and oversight of four distinct areas of the digital marketing department

Requirements

• Experience developing, managing, and selling digital marketing services required
• Demonstrable experience in designing and implementing successful national- and local-level digital marketing campaigns required
• Highly analytical with strong process-building and results-focused outlook
• Strong understanding of how all current digital marketing channels function
• Experience with marketing analytics and marketing attribution modeling
• Solid knowledge of online marketing tools and best practices
• Hands-on experience with SEO/SEM, Google Analytics, and CRM software
• Understanding of web design and software-development processes
• Excellent analytical and project-management skills
• Strong team management and communication (written and verbal) skills
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical-thinking and problem-solving skills
• Alignment with our core values that include partnership, leadership, and commitment
• Strong time-management skills
• Strong interpersonal and communication skills
• A minimum of 5 years of experience leading digital marketing teams, including people management

Qualifications

• Bachelor’s degree in marketing, business, digital technologies, or relevant field

Schedule

• Full-time role Monday through Friday, 8:00 AM to 5:00 PM
• Occasional flexibility outside of standard business hours to support team and business priorities
• Hybrid position requiring regular in-office work with occasional hybrid work permitted based on business needs
• Occasional national travel required

Location

Candidates must reside in the greater Vancouver–Portland metropolitan area.

Physical Demands

• Long hours sitting and using office equipment and computers, which can cause muscle strain
• Some lifting of supplies and materials from time to time
• May require standing for long periods of time