Director of DevOps/Cloudops

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance.

About the role

As a Director of DevOps/CloudOps, you will lead a global team of talented DevOps and CloudOps engineers dedicated to maintaining reliable, fault-tolerant infrastructure and application availability to meet the demands of our growing customer base using Financial Management and Reporting Products. The chosen candidate must be a self-starter with great organizational skills, excellent communication abilities, and a proven results-oriented mindset with a delivery focus. We enjoy our work and collaboration and seek teammates who can achieve goals while positively influencing our workplace environment.

Responsibilities

• Lead the DevOps/CloudOps team, including staffing, mentoring, enhancing, and maintaining best-of-class DevOps/CloudOps standards.
• Collaborate with engineers, architects, product managers, engineering managers, and support teams to manage applications and related cloud environments globally.
• Manage and implement DevOps/CloudOps principles and best practices.
• Create operational models, plans, and roadmaps and deliver commitments within an Agile/Scrum environment.
• Report on quality, operations status, and system performance to executive management and act decisively to resolve customer-impacting issues.
• Manage departmental resources, staffing, and tooling with a focus on automation and best practices.
• Develop metrics for cloud infrastructure and software components; establish dashboards for monitoring key performance indicators.
• Ensure disaster recovery and business continuity tests are performed.
• Participate in SOC/ISO audits and ensure all audit controls are adhered to.
• Manage on-call rotation and support.

Requirements

• BS in Computer Science, Computer Engineering, or related technical discipline; Master’s Degree preferred.
• 10+ years of DevOps/CloudOps experience with at least five years in cloud environments working with AWS and/or Microsoft Azure.
• Strong background with DevOps/CloudOps tools such as Jenkins, Bitbucket, Terraform, Kubernetes, Azure DevOps, etc.
• 7+ years leading multiple Agile teams and programs with expert understanding of Agile and Lean principles.
• 5+ years of experience driving full DevOps automation and automated software delivery practices.
• Experience building and managing a DevOps/CloudOps team.
• Experience implementing both Cloud/SaaS and On-Premise Solutions.
• Hands-on cloud production operational experience and strong knowledge of CI/CD automated pipelines.
• Proven ability to manage multiple product lines and meet aggressive release schedules.
• Strong technical vision and continuous improvement drive.
• Strong desire for replacing manual tasks with automation.

Skills

• Planning and Management: Highly effective planning and organizational skills.
• Leadership and Vision: Ability to inspire people at all levels to follow your technical and operational vision.
• Discipline and Perseverance: Focus and commitment to solving complex issues through to completion.
• Flexibility and Hard Work: Operate in a fast-paced, iterative operational environment; learn and adapt to new business demands and changing technologies.
• Problem Solving: Strong critical thinking and problem-solving capabilities.
• Quality: Dedicated to producing high-quality software and implementing development best practices.
• Effective Communicator: Excellent written, presentation, and oral communication skills.
• Time Management: Proven ability to prioritize tasks effectively with a sense of urgency.

Pay

The salary range for this position in the United States is $184,000 to $231,000 USD annually. For non-sales roles, this is a base salary range only; additional bonus eligibility may apply. Your specific offer within this range will be determined by your skills, experience, and qualifications.