Director of DC Operations & Logistics
evo · Sumner, WA · 1 wk ago
Management$145k–$175k/yrFull-time
The Job
The Director of DC Operations & Logistics will lead the U.S. distribution center, order fulfillment, and logistics functions. Key responsibilities include:
- Leading the primary distribution center in Sumner, Wash., which handles over 1.0M units annually.
- Serving direct-to-consumer orders and six brick-and-mortar retail locations.
- Scaling the team from ~50 year-round to ~180 during peak periods.
- Ensuring efficient, reliable, and continuously improving operations.
- Improving throughput, reducing errors, enhancing labor efficiency, lowering costs, and engaging, capable, and accountable teams.
The Perks
- 100% paid health, dental, and vision insurance*
- Paid vacation, sick leave, and 40 hours of volunteer time off
- Paid parental leave for birthing and non-birthing parents
- Retail quarterly bonus program, profit sharing, and long-term compensation
- 401(k) matching
- Employee discount and access to pro deals
- New Gear Every Year (NGEY): new ski or snowboard setup for the season*
- Bike finance program and stipend
- Time together outside, volunteer activities, community events, ride days, and annual retreat
- Flexible work schedules, remote work options, and dog-friendly offices
- Career pathing, leadership development, network building, and performance feedback
The Opportunity
- Learn the operation and lead the business in front of you
- Build trust with the team, understand the operation, and ensure fundamentals run smoothly
- Lead day-to-day DC and logistics operations across North America
- Deliver on service levels, throughput, labor, inventory, and fulfillment metrics
- Identify opportunities to improve efficiency, visibility, and consistency
- Improve throughput and reduce operational friction across receiving, inventory flow, fulfillment, and returns
- Strengthen labor planning and workforce visibility across seasonal volume swings
- Improve freight economics, carrier performance, and fulfillment logic
- Simplify and optimize systems, processes, and reporting where needed
- Create the team, systems, and operating discipline needed to support future growth
- Build a strong leadership team and culture of accountability and continuous improvement
- Evaluate future network, fulfillment, and 3PL opportunities
- Advisory support on warehouse operations in Canada (as appropriate)
Who You Are
- Operationally credible: Led distribution operations at meaningful scale and complexity
- Hands-on (in the right ways): Builds teams and systems that scale while staying close to the operation
- Disciplined and accountable: Sets high standards, measures what matters, and creates clarity around performance
- Resourceful and action-oriented: Finds ways to move the business forward and solves problems creatively
- A strong communicator and partner: Translates operational complexity into plain language and works effectively across teams
- Aligned with who we are: Connects with evo’s mission, values, and the communities we serve
- Embraces the Great 8: Lives evo’s core values
What You Bring
- Significant leadership experience running distribution and logistics operations at meaningful scale and complexity
- Deep experience in omnichannel fulfillment, including both direct-to-consumer and store replenishment operations
- A track record of improving throughput, accuracy, labor productivity, service levels, and cost
- Experience leading large hourly workforces through significant seasonal volume swings
- Strong working knowledge of WMS platforms and complex warehouse systems environments
- Experience improving freight performance, carrier strategy, and fulfillment economics
- Strong cross-functional leadership skills and experience partnering across planning, merchandising, finance, and technology teams
- Experience with automation, 3PL models, or alternative fulfillment strategies (a plus)
- Bachelor’s degree in Supply Chain, Operations, Business, or related field (preferred, but not required)
Base Wage Range
$145,000.00/yr to $175,000.00/yr