Director of Customers Convenience Store Channel

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal.

Top Reasons To Work At Bimbo Bakeries USA

• Salary Range: $146,900 - $205,700
• Annual Bonus Eligibility
• Comprehensive Benefits Package
• Paid Time Off
• 401k & Company Match

About the Role

The position will direct a team of sales professionals. To be successful, this role must work cross-functionally with all aspects of our business to include Sales, Category Insights/Management, Finance, Operations, Revenue Growth Management, E-Commerce, Shopper Marketing, and Brand Marketing. This key leader will collaborate closely with the Senior Director to co-author strategic brand and shopper plans that lead to short- and long-term growth with regular scorecarding and report-outs.

Responsibilities

• Primary contact with Customer to drive commercial bakery & center store category revenue and profit growth that is mutually beneficial for Customer & BBU.
• Co-authors with Senior Director the development of AOP Strategy specific to Customer, including Strategies, Tactics, Execution, and Expected Results.
• Develops plans with Sales Planning, including regular check-ins, updates, and report-outs.
• Leverages insights as the foundation for all decisions—defines customer and company needs using best-in-class analytics, orchestrates implementation, and tracks results.
• Communicates the “Customer Playbook” to the Customer Field Selling Team with expected results and actions.
• Works internally with each Business Unit to understand their marketplace priorities and assist in developing Customer marketplace plans.
• Collaborates with BBU Marketing Teams on the development of Customer-specific brand growth initiatives that provide growth for the company’s core brands as well as Customer sub-commodities.
• Manages corporate relationships with Customer to establish the company as the “Trusted Advisor” for all Commercial Bakery and Center Store opportunities.
• Leads the Customer Selling Team and empowers them to be “General Managers” of their business through accountability.
• Demonstrates innovation in addressing strategic differences to achieve a win/win with the customer.
• Promotes accountability for the achievement of goals among peers and team members.
• Cultivates internal and external relationships to ensure collaboration and alignment on key shopper marketing programs.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• 10 years of CPG Sales, Direct Store Delivery (DSD) experience; convenience store experience required; experience with Dollar Channel preferred.
• Customer Management & Customer Experience preferred.
• 30-40% travel required.
• Proven track record of sales results with a Customer.
• Proven track record of team management, including direct and indirect reports.
• High proficiency in Excel, PowerPoint, Syndicated Data, and Trade Promotion Management.

Skills

• Strong analytic and communication skills (written, verbal, presentation, and interpersonal).
• Strong negotiation skills with previous training.
• Highly effective at working in dynamic and complex environments, adept at managing multiple tasks and setting clear priorities.
• Ability to manage and influence at all organizational levels—upward, downward, and externally.
• Strong ability to lead with and without direct authority; collaboration with cross-functional business partners is critical.
• Demonstrates a passion for winning in the market and a focus on speed of action.

Benefits

• Competitive pay and comprehensive benefits package.
• Safe and inclusive work environment that appreciates diversity and promotes development.
• Opportunity to be your authentic self.

Pay

Salary Range: $146,900 - $205,700

Schedule

30-40% travel required.

Physical Demands

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.