Director of Contract Sales

Essential Duties and Responsibilities

• Deliver assigned sales objectives and plans.
• Grow assigned contract accounts through new department and category growth initiatives.
• Strengthen assigned contract accounts' e-commerce penetration and online content quality metrics.
• Create new items and promotional plans with assigned contract accounts and other e-commerce opportunities.
• Act as the direct sales contact for day-to-day business.
• Develop consultative customer relationships and communicate customer business issues as indicated.
• Identify and develop growth opportunities for strategic accounts.
• Create and present customer business overviews to identify key new item opportunities.
• Work in tandem with product management to secure new business opportunities.
• Own and oversee M.A.P.S. (Merchandising, Assortment, Pricing, and Shelving) processes.
• Own and coordinate e-commerce deployment of sales collateral and marketing initiatives to drive sales.
• Create business case for new item development to include Research & Development (R&D) needs, pricing, volumes, and substantiation, and understanding nuances of product substantiation and stability.
• Lead customer engagement initiatives; follow up on development and next steps with product management.
• Lead ideation and solutions when customer problems or issues surface.
• Review all customer contracts and provide analysis and recommendations.
• Execute new item setup paperwork for flawless commercialization process with assigned customers.
• Collaborate with retail counterparts to identify trends and growth opportunities.
• Work closely with plant staff to serve the customer, including participating in Operations planning calls.
• Provide customer forecast signals to internal team to support forecasting and planning.
• Prepare data for monthly report recap and other regular reports.
• Must be able to travel up to 50%.

Required Qualifications

• Bachelor’s degree in business or related field.
• 10 years’ sales experience including consumer packaged goods (CPG) and leading sales efforts.
• Experience presenting to senior-level leaders.
• Prior Customer Resource Management (CRM) system experience.
• Understanding of key principles of business management including forecasting, budgeting, and market projections, including how they influence and relate to project and program execution.
• Advanced analytical, retail math, written and verbal communication skills.
• Strong leadership, presentation, reporting, communication, collaboration, negotiation, planning, problem-solving, organization, and sales skills.
• Ability to lead cross-functional teams and thrive in a dynamic, fast-paced environment.
• Proficiency with Microsoft Office including Outlook, Word, and Excel.
• Ability to develop and maintain strong, productive relationships with internal and external customers.
• Ability to manage multiple priorities with efficiency and accuracy.
• Ability to creatively approach challenges and opportunities in a fast-paced, collaborative environment.
• Ability to work with mathematical concepts such as ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must have the ability to communicate effectively, both verbally and in writing, with internal staff and management.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, or procedure manuals.
• Ability to effectively present information to senior-level leaders and respond to questions from groups of managers, clients, customers, and the general public.
• Must be able to demonstrate practical problem solving and trouble shooting skills.
• Ability to define problems, establish facts, and draw valid conclusions.

Preferred Qualifications

• Master’s degree in business administration or related field.
• Prior nutraceutical, food or pharmaceutical industry experience.
• Strong financial math and/or project management skills.