Director of Consumer Sales

About the role

As the largest pure‑play fiber provider in the U.S., Frontier delivers blazing‑fast broadband connectivity that unlocks the potential of millions of consumers and businesses. This position is part of the planned transition of non‑union Frontier employees into Verizon compensation and benefits programs. The leader will drive Frontier’s growth into new and existing territories, develop and support sales talent, and align customer needs with Frontier solutions. The role is critical to Frontier’s transformation strategy, ensuring customer growth, experience, and market‑penetration targets are achieved. The leader will build close‑knit, high‑performing teams, coach talent, and collaborate across functional groups.

Responsibilities

• Develop your team to exceed projected sales goals assigned to the segment.
• Build customer loyalty in partnership with your team and create a strong referral network.
• Partner and coordinate with cross‑functional teams to ensure customer touchpoints meet their intended purpose and targeted KPI’s.
• Create pride in the organization and develop high‑quality performers for future leadership roles within Frontier.
• Evangelize and champion Frontier’s expansion mission, purpose, and needs internally and externally.

Requirements

• Proactive in adopting sales best practices and a leader in process adherence.
• Comfortable speaking with C‑suite executives about financial metrics, calculations, and business‑case assumptions.
• Demonstrates market and industry knowledge and recognizes changing market trends.
• Excellent objection handling and contract‑negotiating skills.
• Ability to oversee talent development programs and efforts.
• Demonstrates the ability to link corporate strategic goals to customer‑facing solutions.
• Strong collaboration skills and ability to work alongside multiple team members.
• Proven record of meeting/exceeding established goals.
• Excellent written, presentation, and verbal communication skills.
• Highly resourceful when overcoming barriers and objections.
• 10+ years of experience in telecommunications and managing sales teams.
• BA/BS degree from a four‑year college or university; MBA preferred.

Pay

Salary range: $115,000 – $140,000 plus commission target.

Benefits

• 20 PTO (Paid Time Off) days + 10 paid holidays per year.
• Day‑one medical, dental, vision, and prescription drug plan.
• 401(k) match of 50% on 6% of eligible compensation.
• Tuition Assistance Program.
• Personal & Work Life Balance resources, wellness support, and assistance.
• Employee Resource Groups.
• 10 weeks of paid parental leave with a phased return‑to‑work program for new parents.
• Up to $10,000 in adoption program assistance.
• 3 weeks of paid caregiver leave.