Director of Construction Services
SERVPRO of Vacaville / Dixon · Richmond, VA · 1 wk ago
ManagementFull-time
About the role
Join a leadership-driven, results-focused environment where consistency, quality, and operational excellence across all construction divisions are critical to success. The Director of Construction Services ensures construction activities are aligned across all Multi-Unit Operations Markets, supports strategic initiatives, and maintains strict compliance with brand standards.
Responsibilities
- Leadership & Culture – Ensure franchise culture is adopted and maintained across all construction divisions; build and maintain trusted relationships with directors, managers, key customers, clients, and partners.
- Strategic Planning & Performance Management – Collaborate with executive leadership and construction managers to develop annual plans and budgets; assign quarterly objectives aligned with annual plans and budgets; hold managers accountable for performance and results; evaluate overall performance using key performance metrics (KPMs).
- Policies, Procedures & Compliance – Define, revise, and implement policies, procedures, and guidelines to ensure consistency across all MUOs; ensure construction standards meet quality expectations and comply with all safety rules, policies, and procedures; develop policies to monitor contractor compliance with schedule, budget, quality, safety, and contract requirements.
- Operations & Resource Management – Manage procurement and resource allocation across all MUOs; evaluate operational efficiency and implement improvements aligned with organizational objectives; develop and maintain emergency preparedness, security plans, and continuity strategies.
- Financial Oversight & Risk Management – Review financial data and adjust budgets to promote profitability; assess, analyze, manage, and mitigate operational and financial risks.
- Talent Development & Leadership Growth – Assist construction managers with recruiting, training, and guiding construction teams; cultivate and support rising talent within the organization; continue professional and personal development in leadership, management, and team-building skills.
Requirements
- Experience & Skill Set
- Strong ability to review and negotiate contracts
- Excellent leadership, management, and organizational skills
- Strong analytical, problem-solving, and decision-making abilities
- Proven business acumen and industry knowledge
- Outstanding written and verbal communication skills
- Education – High school diploma or GED required; project management experience preferred; bachelor’s degree in Engineering or a related construction field preferred.
Skills / Physical Demands / Competencies
- Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed
- Ability to manage multiple projects and prioritize tasks efficiently
- Strong organizational and problem-solving skills
- Ability to travel overnight when needed
Benefits
- 401(k)
- Company car
- Company parties
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance