Director of Competence Centers

About the Role

The Director of Competence Centers leads and manages specialized teams focused on enhancing the effectiveness and efficiency of the company’s salesforce. This elevated role manages the largest and most complex customers, driving sales and profitability performance through strategic development, implementation, and refinement of sales strategies, tools, training programs, and best practices. The Director ensures alignment of sales efforts with overall business goals, consistent processes across teams, and continuous improvement in sales performance. Must be located in the Eastern or Central time zone and no more than one hour from a major airport.

Responsibilities

• Lead and manage a team of specialized sales competence center experts, ensuring efficient and collaborative operations.
• Foster a high-performance culture, promoting teamwork, accountability, and professional development within sales teams.
• Align competence center goals with broader sales strategies to support revenue and growth targets.
• Develop and implement sales strategies to enhance salesforce effectiveness and drive consistent execution.
• Standardize sales methodologies, processes, and best practices across the organization to improve performance and scalability.
• Identify areas of improvement in current sales practices and introduce innovative tools and processes to optimize sales activities.
• Design and oversee sales training programs focused on skills development, product knowledge, sales techniques, and industry best practices.
• Provide ongoing coaching and development for sales teams to maximize their potential and ensure continuous improvement.
• Collaborate with HR and sales leadership to create structured onboarding programs for new sales personnel.
• Establish KPIs and performance metrics for the salesforce to track progress, identify challenges, and capitalize on opportunities.
• Regularly review sales performance data, generate reports, and present insights to senior leadership to support decision-making.
• Implement continuous improvement initiatives based on performance analysis and feedback.
• Work closely with marketing, product, and customer success teams to align sales strategies with product offerings, marketing campaigns, and customer needs.
• Drive collaboration between sales teams and other departments to create a unified approach toward achieving company goals.
• Utilize CRM systems, sales automation tools, and other technologies to enhance sales performance.
• Equip sales teams with necessary tools to effectively manage pipelines, track leads, and close deals.
• Stay updated on market trends, competitor strategies, and emerging sales technologies to ensure the salesforce remains competitive.
• Provide feedback to product and marketing teams based on customer insights and industry trends to refine product offerings and messaging.
• Perform all other duties as assigned.

Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field, or equivalent experience. Master’s degree preferred.
• Minimum 7 years of experience in a sales-related role, with at least 3 years of management experience in a sales or competence center environment.
• Proven track record of driving sales success through strategic leadership, training programs, and process optimization.
• Strong understanding of sales processes, CRM systems, and sales automation tools.
• Excellent leadership, communication, and interpersonal skills with a demonstrated ability to work cross-functionally.
• Data-driven mindset with the ability to analyze performance metrics and provide actionable insights.
• Experience in change management, process improvement, and sales enablement.
• Estimated travel: 50%.
• Valid driver’s license and approved driving record.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).

Benefits

• Maternity/Paternity leave after 1 year of service.
• Tuition reimbursement eligible after 1 year of service.
• Health benefits and programs: medical, vision, dental, life insurance, and more.
• Additional benefits: 401(k), short-term disability, long-term disability.
• Paid Time Off, accrued per pay period, with an additional day earned per year of service.
• 10 paid holidays.

Why Würth

• Proactive supply chain solutions customized to your business and industry.
• Industrial products and services delivered with prompt, personal attention.
• Inventory management solutions that keep your production line moving smoothly.
• Complete program support from initial design to implementation, training, and ongoing analysis.