Director of Community Engagement, Alpha - $200,000/year USD
Crossover · Charlotte, NC · 3 days ago
Education$200k/yrFull-time
About the role
This level of trust is not built through a system. It emerges from presence—daily, steady, and unhurried. You will be visible during morning arrival and afternoon departure, at evening gatherings that carry weight, and in the private conversations that rarely appear on any schedule. You will cultivate a community that families instinctively protect, where belonging feels natural and referrals arise because the experience merits them.
Responsibilities
- Take ownership of the relationship with every family on campus—the evolving, deepening connection that ensures parents feel understood, not merely attended to
- Identify concerns before they surface as formal conversations, and address them with discretion and interpersonal skill that preserves trust
- Maintain visible presence where families gather: morning arrival (7–9am), afternoon departure (2–4pm), evening parent gatherings, and select weekend activities
- Develop a campus community with authentic depth—events, rituals, and interactions that make families feel part of something deserving of their loyalty
- Foster parent advocates through natural means, delivering experiences so reliably excellent that referrals emerge as a logical result
- Sustain the ongoing dialogue about Alpha's AI-powered approach with families navigating screen time considerations, skeptical relatives, and periodic uncertainty—not only during enrollment, but across their entire campus experience
- Recognize when a family is not a suitable match and manage that with the same professionalism you apply to all interactions—safeguarding the community is integral to serving it
- Create the systems and routines this position demands in a setting where the framework is still being developed
Requirements
- Currently live within commuting range of one of these campuses OR prepared to relocate within 60 days (priority given to candidates with established community ties): Denver, CO; Greenwich, CT; Boca Raton, FL; Tampa, FL; Boston, MA; Bethesda, MD; Charlotte, NC; Las Vegas, NV; Oklahoma City, OK; Tulsa, OK; Nashville, TN; Austin, TX; Dallas (Carrollton), TX; Fort Worth, TX; Houston (The Woodlands), TX; Park City, UT; Burlington, VT; Kirkland, WA; or Jackson Hole, WY
- Legally authorized to work in the United States without sponsorship requirements
- 5+ years in a relationship-focused role serving high-net-worth or ultra-high-net-worth families—private school admissions, luxury hospitality, philanthropic organizations, or any context where discretion, warmth, and interpersonal fluency were as critical as competence
- Proven capacity to maintain relationships through challenging moments with sophisticated families and retain trust throughout
- Authentic presence and communication approach that builds confidence rapidly with affluent, high-expectation families—not polished in a manner that appears rehearsed
- Personal experience with independent, private, or non-traditional education—either professionally or as a parent—that provides you genuine credibility when families challenge the model
- Sincere conviction in AI-powered education and the capacity to sustain that belief authentically across years of parent relationships, not solely during the enrollment phase
- Flexibility for non-standard hours: early mornings (7–9am), late afternoons (2–4pm), evening gatherings 2–3 times monthly, and occasional weekend activities
Qualifications
- Outstanding candidates will possess at least one of the following:
- Established connections within the local affluent community that would provide you immediate, organic credibility on campus
- Private school or independent school background with a demonstrated history of family retention and community strength—not merely enrollment figures
- Experience managing high-stakes family relationships where your judgment and discretion were the foundation of sustained trust
- A talent for designing experiences—events, moments, environments—where people feel they are part of something worth defending
- Prior startup or early-stage organizational experience where you created from scratch and remained composed during rapid change
Skills
- Relationship management
- Interpersonal skills
- Community building
- Parent advocacy
- Discretion and trustworthiness
- Flexibility with non-standard hours
Benefits
Not specified
Pay
$100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year.
Schedule
Immediate availability, non-standard hours including early mornings (7–9am), late afternoons (2–4pm), evening gatherings 2–3 times monthly, and occasional weekend activities.