Director of Communications

About the role

The M365 Core team is seeking a Director of Communications to join the executive office team supporting M365 Core team during a pivotal period of growth and transformation. This role is a unique opportunity to help shape the narrative, culture, and communications strategy for an organization at the center of Microsoft's productivity and AI ambitions.

The ideal candidate is equal parts strategist, storyteller, builder, and advisor. We are looking for someone energized by creating clarity from complexity, building new communications frameworks from the ground up, and helping leaders inspire teams through change.

Responsibilities

• Manages overall communication strategy: Lead the development and execution of a comprehensive communications strategy that advances business priorities, strengthens organizational alignment, and builds engagement.
• Create and evolve compelling narratives that connect vision, strategy, and impact, ensuring consistency across channels, audiences, and leadership voices.
• Establish scalable communications frameworks, rhythms, and best practices that enable a newly forming organization to operate with clarity and purpose.
• Build narratives that inform, inspire, and drive action: Translate complex business, technology, and organizational priorities into clear, memorable stories that resonate with employees, customers, and external stakeholders.
• Continuously refine messaging based on feedback, organizational needs, and business priorities, helping leaders communicate with authenticity, confidence, and impact during periods of growth and change.
• Leverage insights to continuously improve impact: Use data, employee feedback, and communication analytics to measure effectiveness, identify opportunities, and refine strategies.
• Develops and maintains executive platform/voice: Serve as a trusted advisor to CVP and the leadership team, shaping executive communications, presence, and engagement strategies.
• Drive customer, partner, and external engagement: Partner to develop communications strategies that strengthen relationships with customers, partners, and key industry stakeholders.
• Create meaningful employee connection and organizational energy: Design and lead employee communications strategies that foster transparency, engagement, and a shared sense of purpose.
• Lead executive communications and thought leadership: Oversee the development of high-impact executive communications, including keynote presentations, briefing materials, talking points, videos, social content, and leadership engagements.

Qualifications

• Bachelor's Degree in Business, Business Administration, Marketing, Communications, Finance, or related field AND 6+ years communications, marketing operations, field operations, program management, project management, or related experience
• OR equivalent experience
• Preferred Qualifications: Master's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years communications, marketing operations, field operations, program management, project management, or related experience
• OR Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 12+ years communications, marketing operations, field operations, program management, project management, or related experience
• OR equivalent experience
• 4+ years specialized functional (e.g., retail, technology) experience.
• 6+ years experience supporting senior executives in an executive communications role.
• 3+ years experience working with social media platforms.
• 6-8 years of experience in communications or a related role.
• Written and verbal communication skills.
• Ability to collaborate effectively with team members and stakeholders.
• Proficiency in using data and insights to inform storytelling and content development.
• Experience in creating and managing communications materials and initiatives.

Pay

Communications IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.