Director of Clinical Services

Program Background

MercyFirst partnered with ACS to establish a new Clinical Support Program to serve families experiencing challenges with unmet clinical needs in the borough of Queens. The Clinical Support program is an interdisciplinary team of licensed clinicians and support staff, all of whom support families navigating challenges in the areas of mental health, addiction, and IPV. The Clinical Support team works with CPS Teams and/or directly with impacted families to ensure optimal service delivery. The team assists with family engagement approaches, with assessing/screening for the most pressing needs, and with identifying and facilitating connections to relevant resources.

Responsibilities

• Hire and provide oversight of training for all program staff, which includes 3 full teams at ACS field offices in Queens.
• Responsible for direct supervision of 3 site/program supervisors and will have 3 CASACs, 1 QI coordinator and 1 Training Coordinator who will directly report.
• Monitor and review all program related data and ensure compliance with program requirements and regulations, including regular meetings with QA staff.
• Attend all required meetings and ensure strong collaboration with ACS staff, as well as establish and maintain linkages with other systems that interface with the Clinical Support program.
• Circulate between 3 Queens-based ACS field offices, within walking distance, and ensure day-to-day deliverables for each unit and site.

Benefits/Perks

• A comprehensive health insurance package including medical, dental and vision plans for you and your family
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, sick, 12 paid holidays)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities

Pay

$102,000.00 - $105,000.00 Annual, (35 hours/week)

Schedule

Full Time / On Site

Hiring Bonus

$1,000 after 500 worked hours