Director of Clinical Product

About the role

This role reports to the CTO. The Director, Clinical Product will own the roadmap that makes care delivery more efficient across Parsley.

Responsibilities

• Build a deep understanding of how care is delivered at Parsley.
  • Spend time shadowing clinicians and care teams, conducting interviews, reviewing workflow data, and identifying where administrative work creates friction, delays, or unnecessary burden.
• Develop and prioritize a clinical product roadmap.
  • Translate care-delivery needs into clear product opportunities, define what matters most, and make thoughtful tradeoffs between clinician experience, operational efficiency, member experience, and business impact.
• Ship high-leverage workflow improvements.
  • Lead the development of tools and automation that reduce manual work, improve visit preparation, streamline documentation, and make it easier for teams to deliver coordinated care.
• Own EMR and clinical tooling strategy.
  • Evaluate opportunities to improve existing EMR capabilities, assess vendors and tools, guide integration decisions, and make practical recommendations about when to build, buy, or improve what already exists.
• Drive adoption, not just delivery.
  • Partner with Clinical Operations and care teams to create rollout plans, training, documentation, and feedback loops that help new tools become part of day-to-day workflows.
• Measure impact.
  • Define success metrics for each initiative and build a clear view of whether the work is increasing the share of care-team time spent on care rather than administration.

Qualifications

• A strong track record of building products for clinical care delivery, healthcare operations, or care teams.
  • Product management experience at a care-delivery company, health system, virtual-care company, clinical-services organization, or similarly complex healthcare environment.
• Hands-on experience evaluating, building, improving, or integrating EMRs and other clinician-facing tools.
  • Deep empathy for clinicians and care teams. You understand the realities of delivering great care and can recognize when a seemingly simple product decision creates unnecessary burden in a clinical workflow.
• Excellent product judgment.
  • You can distinguish between a real workflow problem and a feature request, define the smallest meaningful solution, and make thoughtful decisions in ambiguous environments.
• A strong understanding of care delivery from end to end, including the operational and administrative work required before, during, and after a patient visit.
  • Clear written and verbal communication skills. You can write strong product briefs and requirements, explain complex decisions simply, and create alignment across clinical, technical, and operational stakeholders.
• A practical, patient safety focused approach to product development.
  • You understand the importance of HIPAA, clinical data privacy, and thoughtful safeguards for tools that affect care delivery.

Skills

• Telehealth or virtual-care delivery experience.
  • Experience working in a startup or other small, fast-moving environment with broad scope and limited structure.
• Experience leading cross-functional product work through influence rather than direct management.
  • Experience with workflow automation, AI-enabled tools, or operational systems that reduce repetitive administrative work.
• Experience partnering closely with engineers and designers to move from discovery through delivery.
  • Comfort partnering closely with engineers and designers to move from discovery through delivery.
• Experience leading change management, training, rollout, and adoption for new clinical workflows or technology.
  • Define success metrics for each initiative and build a clear view of whether the work is increasing the share of care-team time spent on care rather than administration.

Benefits

• Generous compensation package based on experience.
  • Equity stake for all employees based on role level.
  • 401(k) + Employer Matching program.
  • Hybrid opportunity with remote work and on-site time at our NYC HQ.
  • Complimentary Parsley Health Complete Care membership.
  • Subsidized Medical, Dental, and Vision insurance plan options.
  • Generous flexible time off plan.
  • Annual professional development stipend.
  • Annual wellness stipend.

Pay

The starting salary for this role is between $165,000 and $195,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Schedule

Parsley Health offers a hybrid opportunity with remote work and on-site time at our NYC HQ.