Director of Clinical Operations

Duties & Responsibilities

• Lead and optimize clinical processes.
• Partner with physicians on clinical practices and protocols into operational improvements specific to a given doctor, location or clinic process.
• Leads and mentors clinical managers.
• Leads and supports the professional development of clinical managers and their teams.
• Controls and steadily improves the entire department’s use of systems, processes and resources to better serve the patients, physicians and the practice.
• Analyzes operations to improve systems and processes that improve performance.
• Visible in clinics to support and assess operations.
• Supports integration during mergers and acquisitions; and the opening of new offices.
• Collaborates with the practice senior leadership.
• Maintain strict confidentiality with PHI, understands and adheres to practice policies and procedures.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in healthcare management, with demonstrated progression of responsibilities.
• Ophthalmology or Retina experience is preferred.
• In-depth knowledge of healthcare practices, and regulatory requirements.
• Retina experience preferred.
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Excellent analytical skills and the ability to interpret data.
• Proficiency with medical records software.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• PREFERRED: COA, COT, OSC certifications.