Director of Clinical Informatics

Responsibilities

• Provide end-user support, and ensure system reliability, regulatory compliance, and alignment with clinical and revenue cycle workflows to support high-quality end-of-life care.
• Partner with clinical leadership and executive stakeholders to drive operational efficiency, data integrity, and strategic system enhancements that improve patient outcomes, staff productivity, and organizational performance in a highly regulated hospice environment.
• System Maintenance & Optimization
• Supports clinical informatics leadership in managing and optimizing clinical systems.
• Manages governance, change management, and release planning processes.
• Clinical Systems Management and Optimization
• Ensures data integrity through healthcare data analytics, reporting, and performance improvement initiatives.
• Trains and supports end-users in utilizing clinical systems effectively.
• Change Management & Release Planning
• Develops and implements strategies to manage changes in clinical systems.
• Plans and executes releases to ensure smooth transitions and minimal disruption.
• Data Integrity, Analytics & Reporting
• Supports the development and maintenance of robust data integrity practices.
• Conducts healthcare data analytics and prepares reports to enhance decision-making and performance improvement.

Qualifications

• Education : Bachelor's Degree in Nursing, Health Informatics, Healthcare Administration, Information Systems, Computer Science, Health Information Management, or a related healthcare or technology field. Master’s Degree preferred.
• Experience: 7 years of progressive healthcare experience in hospice, home health, clinical operations, healthcare technology, or clinical informatics. 5 years of leadership experience in healthcare informatics, clinical systems administration, or healthcare technology management. 3 years of hands-on experience with Homecare Homebase (HCHB) strongly preferred.
• Demonstrated experience leading clinical system implementations, upgrades, optimization initiatives, and change management programs.
• Experience supporting hospice workflows, interdisciplinary documentation, quality reporting, and regulatory compliance.
• One or more of the following certifications preferred: Active Registered Nurse (RN) license, Certified Professional in Healthcare Information and Management Systems (CPHIMS), Certified Associate in Healthcare Information and Management Systems (CAHIMS), Nursing Informatics Certification (RN-BC), Project Management Professional (PMP), Lean Six Sigma certification, Homecare Homebase certifications and advanced training credentials.