Director of Client Relations, Alpha - $200,000/year USD

What You Will Be Doing

• Taking full ownership of the enrollment pathway for prospective families, beginning with initial outreach and concluding with onboarding completion.
• Facilitating exploratory discussions to evaluate alignment before introducing offerings or advising on subsequent actions.
• Overseeing 20+ concurrent family engagements across varied enrollment phases, maintaining transparent tracking and timely follow-through.
• Directing campus visits, shadow day experiences, and enrollment dialogues that articulate performance outcomes, behavioral standards, and ideal candidate profiles.
• Sustaining precise CRM documentation and enrollment data (HubSpot and SIS) to enable forecasting, workflow prioritization, and service excellence.

What You Won’t Be Doing

• Deploying transactional or aggressive conversion strategies.
• Accepting families with poor alignment solely to satisfy numerical targets.
• Supervising a sizable team or operating within complex reporting hierarchies.
• Distributing accountability for family experience across multiple functions.
• Performing duties remotely.

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.