Director of Claims

About the role

Professional Transportation, Inc. (PTI) is seeking an experienced Director of Claims to lead our Claims Management Program and help reduce risk and control claim-related costs. This position oversees FELA, non-FELA casualty, and workers’ compensation claims, including litigation strategy and settlement coordination. The Director partners closely with senior leadership, legal counsel, insurance carriers, third-party administrators, railroad customers, and internal teams and supervises approximately two direct reports.

Responsibilities

• Manage litigated FELA and non-FELA casualty claims from initial filing through resolution.
• Develop claim and litigation strategies in partnership with outside counsel, insurance carriers, railroad customers, and internal stakeholders.
• Select and manage outside counsel and other claim-related vendors.
• Oversee discovery, investigations, surveillance, mediations, trials, appeals, and other litigation activities.
• Evaluate claim exposure and coordinate settlement strategies and authority with PTI leadership.
• Review legal expenses and outside counsel billing to ensure appropriate cost management.
• Oversee the reporting, investigation, and resolution of workers’ compensation claims.
• Manage workers’ compensation litigation, subrogation efforts, and quarterly reserve reviews.
• Develop and improve claims policies, procedures, and best practices.
• Monitor claim trends, case law, and regulatory changes to identify potential risks and opportunities.
• Partner with PTI’s Risk, Safety, and Leadership Teams to develop strategies that reduce claims and organizational risk.
• Provide claims-related guidance and education to leaders and employees.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.

Requirements

• Bachelor’s degree is minimally required, in a related