Director of Catering & Convention Services 07/7/2026

About the role

Train, supervise and work with all Catering associates to solicit and book Banquet and Catering functions resulting in customer satisfaction and profitability.

Reports to: Director of Sales & Marketing

Responsibilities

• Develop and maintain relationships with clients, understanding their needs and expectations for events.
• Oversee all phases of event preparation, from menu development and logistics to execution.
• Recruit, train, and supervise catering and convention service staff, ensuring they adhere to service standards and best practices.
• Ensure timely distribution of event details in the form of BEOs, change logs or any other documents the hotel teams need to assure event execution.
• Implement strategies to drive catering revenue, expand market reach, and secure new business.
• Collaborate with chefs and clients to develop customized menu options, considering dietary restrictions and preferences.
• Manage and control the catering budget, ensuring profitability.
• Maintain quality control over food preparation, presentation, and service, ensuring adherence to sanitation and safety policies.
• Address issues and challenges as they arise, ensuring smooth operation and high-quality service.

Requirements

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Organizational and planning skills
• Attention to detail and a passion for food and service
• Knowledge of food and beverage service standards
• Experience in event planning and management
• Ability to work under pressure and manage multiple tasks
• Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis
• Culinary knowledge and experience (preferred)
• Business and marketing skills (preferred)