Director of Catering 1

About the Role

At Parkhurst Dining, a brand of Eat’n Park Hospitality Group, we’ve been creating smiles since 1949—one guest, one meal, and one team member at a time. The Director of Catering is responsible for all catered functions from origination to execution in a department where the annual managed volume is above $400K annually or the unit is confirmed as high complexity. This role is the top catering lead for a unit, handling complex planning, revenue growth, and culinary partnership for catering across the entire unit.

The Director of Catering develops catering systems conducive to growth, innovation, and excellence in customer service, using high levels of creativity in event planning and execution. This individual works consistently with sales personnel to generate new business, plans menus in accordance with customer expectations and budget, and coordinates the smooth execution of all catered events by serving as the principal contact, manager, and cost control and collection agent.

The Director of Catering is responsible for department cash handling, verification of all sales, proper reporting, handling customer complaints, and rectifying problem situations.

Why You’ll Love This Role

• Create A Smile: Ensure every catered event exceeds client and guest expectations with high-quality service and presentation.
• Join A Caring Team: Lead and support a skilled catering team in a collaborative and inclusive environment.
• Bring Your Energy: Oversee all aspects of catering operations, from planning and execution to budgeting and client engagement.
• Connect With Heart: Build meaningful relationships with clients, guests, and team members while fostering trust, satisfaction, and memorable experiences.
• Reach Your Goals: Grow professionally through leadership of complex events, innovation in catering, and team development opportunities.

Requirements

• 10+ years of professional experience, including 7+ years in hospitality or high-volume catering; degree in Hospitality Management, Culinary, or related field preferred.
• Skilled in planning, executing, and managing catered events while building strong client relationships and delivering exceptional service.
• Ability to develop pricing, manage budgets, handle billing and cash reporting, and achieve revenue goals for catered functions.
• Experienced in coordinating catering operations, ensuring quality, efficiency, and compliance with safety and sanitation standards.
• Proven ability to train, mentor, and manage catering staff to maintain service excellence and adherence to Parkhurst standards.

Benefits

• Health and Well-Being: Medical, dental, vision, life insurance, and 401(k).
• Paid Time Off.
• Career Growth: Access to Smile Universe training and internal promotion pathways.
• Welcoming and Fun: Free meals during shift, monthly family meal, and 20% discount at all ENPHG brands.

Schedule

Full-time role averaging 50 hours per week, including evenings and weekends.