Director of Career Services

Job Responsibilities

• Ensures licensure initiatives are implemented consistently across VNPN and RN programs, aligning data-driven NCLEX preparation with student needs.
• Lead the development, preparation, and submission of complex regulatory applications for.
• Lead daily Career Services operations, team productivity, graduate follow-up, employer outreach, placement activity, and service responsiveness.
• Set clear expectations, review metrics, and hold staff accountable for employment outcomes, career readiness completion, employer engagement, and documentation standards.
• Coach, develop, and motivate staff through regular feedback, observation, training reinforcement, and performance conversations.
• Address conflict, inconsistent performance, resistance to change, and unproductive behaviors quickly and professionally.
• Recruit, interview, onboard, and train new team members in partnership with campus and corporate leadership.
• Build and expand employer relationships that create externship-to-hire, clinical-to-hire, and direct hire opportunities in nursing and allied health.
• Drive business development activity through calls, email, in-person visits, community outreach, and follow-up to grow hiring pipelines.
• Maintain accurate, timely, and audit-ready records related to graduate status, employment verification, employer activity, waivers, and student engagement.
• Partner with academic leadership, campus operations, externship or clinical teams, and other stakeholders to improve readiness, conversions, and employment results.
• Represent the college professionally in the community and support employer events, advisory activities, and campus events as needed.

Qualifications

• Bachelor’s degree preferred. Equivalent combination of education, directly relevant experience, and demonstrated leadership success will be considered.
• Minimum 7 years of combined professional experience in staffing, recruiting, sales, business development, employer relations, career services, admissions, branch or campus operations, or another performance-driven environment with measurable outcomes.
• Minimum 3 years of direct people leadership experience, including hiring, onboarding, coaching, performance management, conflict resolution, and accountability for team results.
• Demonstrated success leading a metric-driven team in a fast-paced, customer-facing environment.
• Strong business development skills with the ability to build credibility with employers and convert outreach into viable hiring opportunities.
• Ability to manage difficult conversations, navigate team friction, and address attitude or engagement issues without lowering standards.
• Willingness and ability to learn and perform Career Services Advisor duties and maintain operational fluency in frontline processes.
• Strong communication, judgment, organization, follow-through, and ability to manage competing priorities and deadlines.
• Proficiency with Microsoft Office required. Experience with CampusVue/CampusNexus, PowerBI, CRM, or case management systems is preferred.
• Postsecondary, healthcare, and ACCSC or ABHES experience is helpful but not required.
• Valid driver’s license, reliable transportation, and ability to travel locally for employer visits, community outreach, and campus-related events, if required by campus needs.