Director of Cardiovascular Services

About the role

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency.

If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Provides leadership, direction and support for one or more patient care departments, ensuring the delivery of quality care to patients; plans, implements, reviews and controls the budget, staffing, and robust process improvement.

Minimum Qualifications

• Education: Bachelor of Nursing degree from an accredited school of professional nursing required; Master’s Degree preferred.
• Licenses/Certifications: Current State of Texas license or temporary/compact license to practice professional nursing. Professional certification in clinical area or management within one year of hire preferred.
• Experience / Knowledge / Skills: Five (5) years of progressive clinical experience; see attached Table 1 for Direction I‑IV leveling.

Principal Accountabilities

• Directs the day‑to‑day operations for assigned patient care departments, maintaining 24/7 operational responsibility and directing clinical and non‑clinical staff.
• Reviews and approves all new hires, establishes and controls standards for performance appraisals; works with managers to identify staffing needs and provides accordingly; coordinates training needs of staff with the education department; remains available, accessible and visible to staff; recognizes staff achievements and provides ongoing feedback.
• Works with service line leaders and managers to establish departmental scope of service, goals and strategic plan; stays up‑to‑date on new developments in the field and incorporates them; reviews departmental policies, procedures, and systems; conducts promotional activities and participates in hospital market activities.
• Monitors and directs all patient care activities, considering the diverse needs of each patient throughout the continuum of care to ensure the highest level of service according to established standards, optimizing the patient experience.
• Participates in systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, client‑centered outcomes, and organizational outcomes.
• Ensures revenue, expenses, contribution margin and FTEs meet or exceed budget; prepares and submits budget and related reports; forecasts expenses; takes corrective action on negative variances; identifies and proposes capital budget items.
• Promotes physician input and communication; includes medical staff in planning new or revised policies, procedures and services; provides rapid response and follow‑up to medical staff issues/concerns; seeks new ways to encourage physicians to utilize hospital services.
• Adheres to all regulatory and Texas Board of Nursing requirements and standards.
• Performs other duties as assigned, within scope of practice and clinical competency.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting mandatory/continuing education and skills competency requirements; supports department‑based goals; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of the community by creating compassionate and personalized experiences; models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.