Director of Campus Operations, 2 Hour Learning - $200,000/year USD

Key Responsibilities

• Perform scheduled on-site assessments across Central Texas facilities using documented benchmarks for cleanliness, HVAC systems, safety protocols, security measures, signage, landscaping, furnishings, and presentation readiness—then convert observations into confirmed corrective measures.
• Manage facilities incidents and urgent situations, coordinate contractor response, and confirm resolution before closing service requests (urgent within 24 hours, standard within 1 week).
• Oversee regional contractor performance measured against service-level agreements, terminate consistently underperforming vendors, renegotiate contracts, and conduct direct accountability discussions regarding quality and budget.
• Establish a weekly operational rhythm with Campus Coordinators and Site Specialists to ensure uniform procedures across locations, eliminate reliance on individual heroics.
• Direct significant campus improvement projects (HVAC system updates, interior redesigns, landscaping enhancements, AV/network infrastructure) within timeline and budget parameters while minimizing student disruption.
• Document enterprise standards and AI-enhanced procurement frameworks (utilizing ticketing platforms, IoT/predictive maintenance tools, and centralized sourcing systems) to ensure consistent campus deployment and operations.
• Deliver concise weekly written updates covering regional quality metrics, contractor performance, escalated issues, and capital expenditure tracking.

Basic Requirements

• Located in or within commuting range of Austin, TX metro, prepared to operate primarily from the Austin campus with 20–40% regional travel requirements.
• Authorized to work in the United States without requiring visa sponsorship.
• 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or educational facility operations.
• Documented success managing vendor-delivered services for quality, cost efficiency, and SLA compliance across multiple sites.
• Robust written operational discipline: issue tracking, escalation documentation, vendor correspondence, weekly regional performance reporting.
• Verified experience with contemporary operations platforms (ticketing systems, IoT/predictive maintenance, AI-supported procurement or planning tools).

Nice-to-have Requirements

• Regional operations leadership across premium hospitality, luxury retail, private K–12 education, or healthcare networks serving demanding clientele.
• Experience establishing or rehabilitating a regional operations framework that previously depended on individual heroics instead of documented standards.
• History of vendor replacement and rebuilding regional contractor networks.
• Experience overseeing capital improvement initiatives (HVAC, AV/network infrastructure, landscaping, interior updates) in active, customer-facing facilities.
• Familiarity working within an AI-native operations environment where automated playbooks, dashboards, and predictive tools handle routine functions while personnel concentrate on decision-making.

About 2 Hour Learning

Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day. With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system. 2 Hour Learning is reprogramming learning for the AI era. Here’s How They’re Fixing It.