Director of Cage & Credit
Muckleshoot Casino Resort · Auburn, WA · 2 wk ago
On-siteFinance$172k/yrFull-time
What's In It For You
- Competitive salary starting at $171,838.40 - DOE with discretionary performance bonuses 2x a year
- Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents
- Complimentary meals and covered team member parking
- Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage
- Flexible Spending Account options for health care expenses
- Company-paid gaming licenses (Class A & Class B)
- Variety of additional voluntary benefits and retirement plans
What You'll Do
- Practice, support and promote the Mission, Vision and Values of MCR
- Prepare Cage, Kiosk, and Credit Operating and Capital Budgets
- Enforce policies and procedures, internal controls, NIGC, and Compact violations related to operations
- Develop, implement, and maintain Internal Controls, Standard Operating Procedures, and Instructions
- Meet and communicate with auditors both for the State and Tribal Gaming Agencies for all activities that involve Cage operations
- Build and Maintain the Casino system as related to Cage, Kiosk and Credit
- Develop, Design and Maintain Casino Credit program and Operations
- Knowledge of Fair Credit and Collection processes for casino receivables, required
- Maintain thorough knowledge of Title 31 regulations and assures that the Cage is in compliance
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and team member satisfaction
- As the Director, Cage and Credit you shall ensure the integrity of all financial transactions
- Oversee and coordinate scheduling, leave requests, staffing and team meetings
- Schedule all Cage interviews, participate in the interviews and creates new hire packets for all new team members
- Prepare annual management evaluations for Cage Shift Managers
- Provide direction and timely counseling of all team members as needed
- Institute a program of ongoing training and development for all team members
- Update Training and Development phases as needed for all applicable positions
- Identify and develops team members to become future Supervisors and Shift Managers of the Cage
- Institute programs that optimize guest service
- Review and recommend business relationships with outside vendors for cash management services
- Investigates and take corrective action on discrepancies discovered in the operation of the Cage
- Responsible for optimizing the levels of cash used within MIC and arranges to send excess cash to the Casino's bank via armored carrier
- Oversee the maintenance of the currency, coin, chips, kiosk and all related Cage forms and documents
- Provide input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure the company's competitive position
- Oversee and approve payroll
- Attend training and classes as assigned, directed or mandatory
- Attend and participate in monthly finance meetings
- Communicates with all current vendors as well as possible future vendors
- Coordinate the scheduling of all Cage projects and upgrades
- Maintain an open line of Communication with all Department within MIC
- Create all Cage purchase orders
- Create, facilitate, and maintains a positive work environment
- Smile and engage Guests and Team members with a positive professional demeanor
- Perform other duties, as assigned, or directed
What You'll Bring
- High School Diploma or equivalent required
- College degree in accounting, business management or equivalent experience required. Extensive Cage Management experience (+5 years) may be considered in lieu of degree
- Eight or more years' casino cage progressive experience required
- Cage Management, Asst. Management experience required
- Casino Credit Management, including approval authority experience required
How You'll Be Successful
- Demonstrate advanced knowledge and skill in developing departmental budgets, procedures, and team member policies
- Demonstrate strong ability to communicate in a highly effective manner. Read, write, and speak English fluently
- Demonstrate proven knowledge and complete understanding of all Cage operation regulations and internal controls, and proven skill using current updated Cage systems, processes, and software (i.e., CCT)
- Demonstrate advanced skills using MS Office Suite applications
- Demonstrate advanced mathematical skills and acumen
- Demonstrate flexibility in work schedules to accommodate all team members
- Demonstrate advanced managerial skills