Director of Business Services

Brief Description

The Director of Business Services will oversee contract execution, manage performance, and facilitate strategic goals for the department. Reporting requirements include annual performance reviews, business development revenue growth, and revenue preservation. The role involves setting strategic goals, interviewing candidates, supervising teams, and providing subject matter expertise.

Responsibilities

• Oversee contract execution and monitor performance
• Report funding needs and challenges to client
• Ensure deliverables are met on time and within budget
• Facilitate goal-level creation for broader function
• Serve as a knowledgeable resource and provide leadership
• Interview candidates and meet with recruiting to identify needs
• Supervise team for projects, including course correction, mentoring, and professional growth
• Foster a spirit of teamwork and unity among team
• Resolve problems between teams and other internal stakeholders
• Create detailed implementation plans with deadlines, milestones, processes, and risk mitigation protocols
• Maintain performance metrics and collaborate with teams for improvement
• Ensure all team members are at 100% utilization and monitor own performance to ensure 75% utilization
• Provide subject matter expertise for company business development
• Lead decision gate reviews and develop competitive assessments, pricing strategies, and win themes

Qualifications and Education Requirements

• Twenty plus (20+) years related experience, with progressive responsibility in program and project management
• Master’s degree in relevant area
• PMP certification
• Track record of applying change, risk, and resource management principles
• Strong problem-solving, negotiation, and communication skills
• Outstanding interpersonal relationship building and employee coaching and development skills
• Strong working relationships with clients and colleagues
• Strong understanding of strategic planning
• Demonstrates knowledge of basic accounting principles and practices
• Experience managing budgets for multiple projects
• Track record of practicing a high level of confidentiality
• Demonstrates the ability to develop standards, such as Standard Operating Procedures and Delivery Frameworks
• Expertise in 3 or more lines in their portfolio to have a deeper understanding in service lines to talk to clients about them
• Program management, change management, cost estimating, scheduling, budgeting, acquisition support, quality assurance, inventory management, policy development, governance and compliance, HR, organizational development, and training
• Critical thinking and very strong communications to develop briefings for executive management
• Able to anticipate what is coming for the assigned portfolios and collaborate with peers

About Grant Leading Technology

Grant Leading Technology (GLT) is a verified Service-Disabled Veteran Owned Small Business (SDVOSB) government contracting firm. GLT provides expert knowledge and skills to deliver agile enterprise solutions and innovative technologies to clients at the FAA, IRS, FEMA, NASA, and other federal and state agencies. GLT possesses exceptional capabilities in project management, cyber security, construction management, design, and management technology. GLT has been recognized for three consecutive years by Inc. 5000 as one of the fastest-growing private companies in America. Our employees are at the heart of GLT’s success. We value and fully embrace the diversity of individuals and ideas within our workforce. GLT provides a competitive compensation package with benefits that are immediately available. Our base healthcare plan is 100% employer paid and our 401k plan is immediately vested. We also offer paid time off, 11 federal holidays, short/long-term disability, 401k matching, and opportunities for professional development. Visit www.grantleadingtechnology.com for more information. GLT is an “equal opportunity employer”. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodations will be provided to those who are unable to utilize our online application system due to a disability. Please email recruiting@grantleadingtechnology.com with the subject line “Accommodation”.