Director of Business Operations - Hybrid - 20% Travel

Purpose

The role serves as a key member of the executive team, owning the P&L, leading business development and capture efforts, and ensuring full compliance across the company's IT services, R&D, and rapid prototyping portfolios.

Responsibilities

• Own the corporate operating budget including forecasting, variance analysis, and corrective action planning.
• Ensure accurate, compliant invoicing and indirect rate management in full alignment with FAR/DFARS and Cost Accounting Standards (CAS).
• Support pricing strategy and ROI analyses for contract proposals, recompetes, and task order responses.
• Partner with Capture and BD teams to shape technical and management approaches for major IDIQ/GWAC pursuits and task orders.
• Develop price-to-win strategies, staffing plans, and past performance narratives for both long-cycle bids and rapid-turnaround solicitations.
• Build and maintain relationships with government contracting officers, program offices, and industry partners to gain early RFP intelligence.
• Lead pipeline management and gate review processes to prioritize opportunities across existing IDIQ portfolios.
• Provide senior oversight across IT services, IRAD/CRAD programs, and hardware/software rapid prototyping efforts.
• Enforce Earned Value Management (EVM), Agile/SAFe, and formal gate reviews across the program portfolio.
• Lead, mentor, and develop a team of operations managers, analysts, and administrative staff.
• Identify operational risks and drive continuous improvement initiatives using Lean or Six Sigma methodologies.
• Ensure strict adherence to FAR, DFARS, ITAR, and CMMC cybersecurity standards across all company programs.
• Lead and support DCAA audits, government compliance reviews, and internal assessments.
• Develop and maintain SOPs, policies, and governance frameworks to sustain audit-ready operations.

Qualifications

• 10+ years of progressive operations or program management experience in the defense contracting industry.
• 5+ years in a senior leadership role managing cross-functional teams within a small- to mid-sized organization.
• Demonstrated P&L ownership with experience managing multi-million-dollar budgets and complex program portfolios.
• Deep expertise in FAR/DFARS compliance, government contract types (CPFF, FFP, T&M), and Cost Accounting Standards.
• Proven track record supporting business development and capture — from shaping pursuits to winning awards.
• Active DoD Top Secret security clearance.
• Bachelor’s degree in Business Administration, Engineering, Information Technology, or related field.

Prioritized Qualifications

• MBA or related Master’s degree.
• Active TS/SCI clearance.
• PMP certification and/or DAU coursework.
• CMMC Level 2/3 compliance implementation experience.
• Familiarity with OTA and Middle Tier of Acquisition (MTA) pathways.
• Experience with CMMI, ISO 9000, or similar corporate certification frameworks.
• Background in enterprise IT, software development, systems engineering, or hardware prototyping.
• Proficiency with CostPoint or comparable government contractor ERP systems.

Core Competencies

• Strategic Vision
• Decision-Making Under Pressure
• Relationship Management
• Analytical & Data-Driven Thinking
• Change Leadership
• Business Development Acumen
• DCAA / DFARS / ITAR Compliance
• P&L & Financial Management

Compensation & Benefits

This is a full-time, exempt position. Compensation is commensurate with experience and qualifications. The total rewards package includes:

• Competitive base salary commensurate with experience
• Annual performance bonus tied to corporate results
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off (PTO) and federal holidays
• Tuition reimbursement and professional development support

Additional Information

Eiden Systems Consulting (ESC) is an equal opportunity employer and is committed to creating an inclusive and respectful workplace. ESC does not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other classification protected by federal, state, or local law.