Director of Business Operations

Reports to: Sr. Director of Operations Support
Location: AMER, EMEA or APAC (remote)

About Our Team

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves on delivering best-in-class solutions through our teams made up of Security Operations, Business Operations, Operations Support, Human Resources, Training, Threat and Incident Management, and Environmental Health and Safety. As part of this team, you’ll be part of our leadership team and work alongside a group of professionals that are committed to excellence and innovation.

About The Role

The Director of Business Operations is a senior strategic leader responsible for setting direction, reinforcing organizational priorities, and ensuring strong financial budgeting and execution, operational execution compliance, and program governance across a global datacenter security program supporting a multi-hundred-million-dollar client account. This role leads three (3) core functional pillars: Finance, Compliance, and the Branch Program Team. Each are essential to ensuring the program operates with integrity, transparency, and long-term stability. By providing executive-level leadership across these areas, the Director ensures the organization’s mission, client expectations, and operational strategies are aligned.

Responsibilities

In this role, you will set the strategic direction for the Finance, Compliance, and Branch Program teams to support the long-term success of global datacenter security operations. You will:

• Oversee financial planning and performance
• Ensure adherence to compliance and regulatory obligations
• Strengthen program frameworks that support consistency and scalability across regions
• Advise senior leaders and shape key program decisions
• Drive initiatives that enhance financial health, operational integrity, and organizational alignment
• Develop team performance and improve processes
• Build strong client and internal relationships
• Lead cross-functional collaboration
• Deliver clear executive-level insights and reporting

As the senior leader for these core business functions, you will help ensure the program operates with clarity, accountability, and a high standard of delivery across all teams.

Requirements

• Bachelor’s degree in business, management, or a related field
• 7+ years of progressive leadership experience in multi-disciplinary business operations functions, including 3+ years at the director level
• Global, multi-region operations experience (background in datacenters preferred)
• Strong business acumen and ability to influence without direct authority
• Proven ability to build relationships at all organizational levels
• Strategic thinker, effective communicator, and results-oriented leader
• Demonstrated success in aligning business operations strategy with operational and business goals
• Domestic and international travel (approximately 30% of the time)
• Flexibility to work nights and weekends to support global staffing issues, high priority events, and off-hours incidents
• Reliable means of communication and transportation (public or private)
• Legal right to work in the country where the position is located
• Ability to speak, read, and write in English proficiently

Skills

This position requires—with or without reasonable accommodation—the physical and mental ability to perform all essential job functions effectively, including:

• Maintaining composure under pressure while interacting with clients, authorities, executives, and staff
• Working independently without direct supervision
• Managing multiple tasks simultaneously
• Regular use of a computer and keyboard
• Frequent lifting or moving of items up to 10 pounds, and occasional lifting of up to 25 pounds
• Visual acuity for both near and far distances, as well as the ability to adjust focus
• Handling sensitive or confidential information
• Flexibility in scheduling to meet operational demands

Pay

This role offers a base salary of $200,000 to $230,000. That range is based on the Greater Seattle Area and may flex depending on your experience and location.

Benefits

• 100% coverage of medical benefits
• Dental and vision insurance
• 401(k) with 50 cents matched for every $1 up to 6%
• Company-paid life and AD&D insurance
• Voluntary short-term and long-term disability insurance
• Employee assistance program
• 4 floating holidays
• 10 paid holidays
• 2 weeks’ vacation every year
• Paid Family Leave - up to 12 weeks a year in accordance with State law
• Retirement plan
• Employer-provided medical and dental coverage
• Securitas Saves discount program
• Paid time away from work (may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements)
• For some populations: access to earned wages on a daily basis, prior to payday (restrictions and fees may apply; certain waiting periods may also apply)