Director of Business Operations

Duties And Responsibilities

• Develops operational structure and oversees operations of the programs, including coordinating with all Morrison departments
• Serves as an Administrator, and provides project management of the implementation of the Relias e-learning system
• Works with Morrison Administration on infection control practices, including pandemic response and planning
• Joint Commission Accreditation implementation and ongoing certification practices
• Collaboration with HR for agency wide staff training development and other HR related compliance items
• Communication and coordination with stakeholders including enhancing customer service, developing contracts and managing compliance.
• Works with Program Directors to ensure that all business operations are in compliance with state and federal guidelines and Morrison policy and procedure.
• Works closely with Division Director and other assigned staff for all aspects of program start-ups or programming changes
• Responsible for ongoing submission of OMB Performance Progress Reports (PPRs)
• Develops budgets with Business Operations Manager, Division Director and Financial Analyst. Additionally, works with program leadership to ensure that fiscal management occurs in all programs through training and monitoring staff providing direct fiscal services.
• Works with ORR Project Officer and ORR Grants Officer, on fiscal reporting required by ORR for continued funding
• Manages the grant application process for ORR, as well as any new funding projects
• Manages audits from funders and corrective action reports
• Critical incident reporting oversight
• ORR’s Electronic Health Records (UAC Portal / PATH) Administrator for Morrison
• May provide training for other non-Morrison care providers when requested by programs and/or funders
• Responsible to develop, delegate and ensure that core committees such as, Agency Quality Improvement, Medication Administration, Sanctuary Core, and others are viable for successful completion and ensuring safe environments and quality services.
• Facilities management, including working with Morrison and landlords on contracts and with program staff on the facility environment
• Ensures that contractors are supported, and contracts are developed, monitored and maintained
• State Licensing and ORR policies and procedures compliance
• Oversight of Utilization Reviews
• Affords assistance with special projects with the ORR program or Agency-wide, as needed
• Coverage for Division Director, as needed

Required Position Qualifications

• Bachelor’s Degree, preferably in Business Administration
• 2 years of experience in program management/leadership
• Advanced skills in Microsoft Office applications, databases and email applications
• Attained age 21 years or older before first day of employment in position (ORR)

Preferred Position Qualifications

• ORR experience strongly preferred
• Bi-lingual in Spanish written, read and verbal
• Must clear a language proficiency test
• Business writing skills
• Accounting
• Project Management
• Knowledge of Federal, State and agency regulations and funding
• Experience supporting programs in child welfare or other social services