Director of Business Operations
Ability Matters, LLC · Dublin, OH · Yesterday
Business DevelopmentFull-time
About the role
Ability Matters is seeking an experienced executive to lead organizational operations during an exciting period of strategic growth and innovation. The Director of Business Operations will serve as a key member of the Executive Leadership Team to support long-term organizational success.
Responsibilities
- Drive Organizational Strategy
- Partner with executive leadership to implement strategic initiatives
- Evaluate expansion opportunities
- Translate long-term vision into measurable operational outcomes
- Lead Operational Excellence
- Develop key performance indicators
- Optimize organizational processes
- Lead process improvement initiatives
- Promote accountability across departments
- Strengthen Financial Performance
- Collaborate with the CEO and CFO to support budgeting
- Revenue optimization
- Management, productivity analysis, and long-term financial sustainability
- Champion Technology & Innovation
- Lead organizational technology initiatives
- AI implementation
- Automation strategies
- Operational reporting and analytics
- Improving organizational performance
- Develop Organizational Leaders
- Provide strategic oversight and accountability to administrative departments
- Foster a culture of collaboration, innovation, and operational excellence
Qualifications
- Master's degree in Business Administration, Healthcare Administration, Finance, Operations Management, Business Analytics, Public Administration, or a related field (MBA preferred)
- Minimum 5-7 years of progressive leadership experience
- Demonstrated success leading multiple departments and organizational initiatives
- Strong financial management and operational analysis experience
- Experience implementing enterprise technology and process improvement initiatives
- Knowledge of healthcare, Medicaid, or human services operations preferred
- Exceptional communication, leadership, and executive decision-making skills
Schedule
The Director of Business Operations is expected to maintain an active presence in Ability Matters' service delivery by providing 8–10 hours of direct service, or approved field engagement, each week.