Director of Business Intelligence

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to job postings, event management, and customer relationship management. Responsibilities include improving user experience, analyzing data trends, and ensuring security measures are in place.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including job postings and event management.
• Analyze data trends to improve user experience and inform strategic decisions.
• Ensure compliance with all data protection regulations and implement necessary security measures.
• Respond to customer inquiries and resolve issues related to the Services.
• Collaborate with internal teams to ensure seamless integration and functionality of the Services.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in software development or IT support.
• Strong understanding of web technologies and database management systems.
• Experience with project management tools and methodologies.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.

Qualifications

• Proficiency in programming languages such as Java, Python, or JavaScript.
• Experience with cloud computing platforms like AWS or Azure.
• Knowledge of agile methodologies and experience with Scrum or Kanban.
• Experience with user interface design and usability testing.
• Strong communication and interpersonal skills.

Skills

• Technical skills: Programming languages, databases, web technologies, cloud computing, agile methodologies.
• Soft skills: Problem-solving, analytical thinking, teamwork, communication.

Benefits

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Professional development opportunities and training programs.
• Health insurance and retirement plans.
• Employee recognition and rewards program.

Pay

Salary range: $80,000 - $120,000 annually.

Schedule

Full-time position with a standard 40-hour workweek.