Director of Business Intelligence

Accountabilities/Duties

• Driving Results
  • Organized, urgent, and accountable: gets stuff done!
  • Highly analytical mind-set; ROI and data-driven decision maker; has strong problem-solving and conceptual skills with the ability to quickly analyze and synthesize to support informed decision-making
  • Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives
• Collaborating and Influencing
  • Manages stakeholder relationships and expectations as it pertains to the BI/data deliverables and foundations
  • Excellent project management skills with the ability to set and balance multiple priorities
  • Works across the organization to get buy-in from the whole team on important initiatives and holds people accountable for results
  • Presents effectively and persuasively with composure, building trust and credibility with various audiences
• Leading People
  • Collaborates and openly debates with the team to manage projects, solve problems, discuss challenging issues or learn more about critical issues as a group
  • Periodically reviews team progress against plans, focuses attention beyond the project to the full year and beyond

Core Values/Leadership Competencies

• Servant's Heart
• Developer of people along their career paths
• Vision casting
• Led by example
• Spirit of a Champion
• Exhibits extreme ownership – 100/0! Mentality – 100% responsibility and zero excuses!
• Excellence driven, desires feedback and improvement
• Exhibits sound judgment
• Genuine Connections
• Intensely collaborative
• Professional with the ability to influence at all levels
• Communicates often and openly

Skills And Abilities

• Strategic thinking and the ability to align BI initiatives with business objectives
• Strong communication and presentation skills, with a focus on understanding and communicating the company’s core business
• Strong leadership and management skills with the ability to motivate and guide a diverse team
• Proficiency in BI tools such as Snowflake, Tableau, Redshift, QuickSight or similar platforms
• Solid understanding of data modeling, data warehousing, and ELT processes
• Experience in data visualization and statistical analysis
• Knowledge of relevant data protection regulations (e.g., GDPR, CCPA, ITGCs) and data security best practices

Education/Certifications And Work Experience Requirements

• Experience as BI/Analytics Director at a high growth company with a proven track record of high impact
• Track-record of building and leading highly effective BI teams with a customer service and partnering mindset
• Experience building strong stakeholder relationships across departments
• Depth of experience selecting and implementing suitable technology for efficient data loading, governance and reporting capabilities required
• Experience in building at a metrics-driven company (especially Private Equity owned and/or in a franchise model) is ideal
• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field

Benefits

• Competitive benefits package including medical/dental/vision insurance, employee life insurance, unlimited PTO, paid holidays, 401(k), and cake and Bundtwear allowances
• Every team member working at the Support Center is eligible for an annual bonus potential
• Provides a casual and collaborative work environment with a focus on increasing your wellbeing through company events, celebrations, and regular volunteer opportunities

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