Director of Benefits Compliance

About the Job

The Director of Benefit Compliance plays a critical role in supporting MJ’s clients by navigating the complex landscape of employee benefits regulations. This role serves as a trusted expert and advisor on ERISA, ACA, HIPAA, and other applicable compliance matters, offering proactive guidance, creating tools and resources, and supporting MJ teams in delivering an exceptional client experience. The Director of Benefit Compliance ensures MJ remains at the forefront of healthcare compliance by monitoring regulatory changes, educating internal stakeholders and clients, and developing scalable compliance processes and tools.

Essential Functions

• Client Compliance Support & Consulting:
• Serve as the subject matter expert on benefit compliance topics, including ERISA, ACA, HIPAA, COBRA, Section 125, and other federal/state regulations.
• Provide proactive guidance and day-to-day support to clients on a wide range of compliance questions.
• Aid in compliance reviews and audits, offering actionable insights and support.
• Partner with clients and vendors to support ACA reporting, RxDC, PCORI filings, and non-discrimination testing.
• Compliance Documentation & Tools:
• Care for coordination of essential compliance documents with vendor partners including:
• Compliance Notice Packets
• Custom client forms (e.g., affidavits, certifications)
• Wrap Documents
• Section 125/POP Plan Documents
• Support client agreement processes including Business Associate Agreements (BAAs), Compensation Disclosure Statements (CDS), Service Fee Agreements (SFAs), and Non-Disclosure Agreements (NDAs).
• Track timelines for required document restatements or updates.
• Education & Communication:
• Monitor impactful legislation and regulatory changes, and translate updates into client- and team-friendly resources.
• Develop and deliver compliance education through:
• Monthly public webinars
• Targeted email alerts and newsletters
• Internal training sessions and team briefings
• Work with the Employee Benefits Communication team to create templates and guidance materials for clients to use during Open Enrollment or throughout the year.
• Work with the Marketing & Communications team to coordinate, facilitate, (and possibly present) compliance webinars for clients and prospects.
• Internal & External Collaboration:
• Partner closely with MJ’s client service teams to ensure seamless compliance integration in client support.
• Collaborate with leadership and cross-functional departments to improve compliance offerings.
• Represent MJ in client meetings, vendor discussions, and public forums as a compliance thought leader.
• Aid in evaluating new products, services, or processes for regulatory risk and compliance alignment.
• Leadership & Team Development:
• Lead and mentor members of the compliance team, fostering professional growth and skill development.
• Delegate work effectively while maintaining quality and ensuring deadlines are met.
• Establish performance expectations, provide regular feedback, and conduct goal-setting conversations with team members.
• Promote a culture of continuous learning, collaboration, and client service excellence.
• Partner with People + Culture to support hiring, onboarding, and career development initiatives for compliance team members.