Director of Benefits

Job Summary

The Director of Benefits is responsible for overseeing the day-to-day operations of the Benefits Department including supervision of staff, administration of health and welfare benefit programs, and administration of leaves of absence.

Benefits

CalPortland is proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from.

• Medical, Dental, Vision
  • low-cost premiums even for family coverage
• Company-paid life/AD&D insurance
• Company-paid short-term disability
• Paid sick/vacation/holiday
• 401k/Company Funded Pension Program (program is dependent upon location and job type)
• Employee Assistance Program (EAP)
• Additional voluntary benefits

Responsibilities

• Direct and oversee the daily operations of the Benefits Department
• Serve as the primary liaison with benefit carriers, consultants, third-party administrators, and leave management vendors, including providing data to third-party vendors for the management of health and welfare plans and retirement plans
• Reviews, reconciles and approves billing statements
• Maintain compliance with ERISA, ACA, COBRA, HIPAA, Section 125, FMLA, and other applicable regulations governing employee benefits and leave of absence
• Write and distribute communications to employees regarding benefits programs
• Develop and implement process improvements to enhance operational efficiency and customer service
• Answer phone calls and respond to employee and retiree requests
• Professionally resolve employee and retiree issues and problems
• Collaborate with Human Resources, Finance, Payroll, Legal, and organizational leadership on benefits and leave-related initiatives
• Project a professional company image through all interactions

Education

Bachelor's degree preferred

Requirements/Qualifications

• Minimum of three years supervising/managing a Benefits Department
• Minimum of five years working in benefits for in both union and non-union environments
• Excellent written and verbal skills
• Knowledge of Federal, State and Local laws including ERISA and HIPAA
• Ability to work well under stress in a busy, fast paced environment while maintaining an even temperament
• Skills in establishing and maintaining effective professional working relationships with staff and vendors
• Comfortable handling and resolving issues and problems with diplomacy and professionalism
• Strong computer and accurate data entry skills
• May require travel for meetings, conferences, or training
• Able to sit, stand, and use standard office equipment for extended periods

Work Schedule

Work week is Monday - Friday and occasional weekends. Must be able to work a flexible schedule since start time can vary and often be very early due to scheduling of enrollment meetings, etc.

Preferred

• Some health and welfare plan design experience

Conditions of Employment

Successful candidate must submit to a post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require Federal Motor Carrier Safety Administration (FMCSA) registration/clearance as well as ongoing alcohol and drug testing. In accordance with the San Francisco Fair Chance Ordinance, for work that will be performed in the San Francisco area, qualified applicants with arrest and conviction records will be considered for employment.