Director of Audio Visual

About the role

Sodexo is seeking a Senior Manager, Audio Visual to lead AV operations for a leading biotechnology company in Boston, MA. This brand-new, growing account serves 1,000+ employees and offers the opportunity to build a best-in-class AV program from day one, with expanded scope planned as a second tenant joins the building later this year.

Responsibilities

• Oversee day-to-day audio visual operations, ensuring equipment functions properly across all event spaces
• Manage AV support staff, vendors and contractors, including performance and coordination
• Partner directly with clients on in-depth meetings, conferences and complex event scenarios
• Confirm room setups with the conference coordination team ahead of events
• Oversee equipment installation, testing, maintenance, and budget/warranty management
• Prepare weekly operational reports and proactively communicate on outages or technical issues

Requirements

• Experience leading audio visual and technology operations in a corporate or hospitality setting
• Strong vendor and contractor management skills
• Working knowledge of AV equipment installation, troubleshooting, and maintenance
• Budget management experience
• Excellent client-facing communication skills
• Able to lead a team and manage multiple priorities under ambiguity

Qualifications

• Minimum Education Requirement: Bachelor’s Degree or equivalent experience
• Minimum Management Experience: 3 Years
• Minimum Functional Experience: 3 years of work experience in audio visual or technical support or related field