Director of ATM Banking
About the role
The Director of ATM Banking is the accountable business leader for Truist's ATM channel, responsible for defining and executing the strategy to modernize, expand, optimize, and operate the ATM network as an integrated component of the bank's physical and omni-channel distribution system. The role owns the multi-year ATM roadmap, investment agenda, fleet performance, client experience, vendor ecosystem, operational health, and financial outcomes across approximately 2,800 ATMs.
Responsibilities
- Define and execute strategy to modernize, expand, optimize, and operate the ATM network
- Own the multi-year ATM roadmap, investment agenda, fleet performance, client experience, vendor ecosystem, operational health, and financial outcomes
- Guide accelerated refresh of aged equipment
- Expand onsite and offsite ATM access
- Introduce new ATM capabilities
- Establish a sustainable lifecycle-management model that improves availability, utilization, convenience, and client experience while managing risk and expense
Benefits
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
- Medical, dental, and vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment insurance
- Tax-preferred savings accounts
- 401(k) plan
- No less than 10 days of vacation during first year (prorated based on date of hire and full-time/part-time status)
- 10 sick days (prorated)
- Paid holidays
Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
Schedule
Regular, full-time position. Work shift: 1st shift (United States of America). Language fluency: English required.