Director of Association Solutions

About Engagifii

Engagifii is a modern association management and government affairs platform tailored for professional associations and nonprofits. For over 25 years, we've partnered with associations across the country to support membership, operations, advocacy, professional development, communications, events, and organizational growth. Our customers are mission-driven organizations with complex structures, thoughtful leadership teams, and long-term strategic goals. We earn business through credibility, industry expertise, trusted relationships, and a deep understanding of how associations operate. At Engagifii, we believe the best conversations happen when operational experience, strategic thinking, and relationship management come together to help organizations grow and evolve.

About The Opportunity

Professional associations are evolving rapidly. Member expectations are changing. Advocacy efforts are becoming more complex. Association staff teams are being asked to accomplish more with fewer resources while modernizing operations across membership, events, communications, education, and engagement. At Engagifii, we partner with associations across the country to help solve these challenges. We are seeking a Director of Association Solutions to serve as a trusted advisor to association leaders evaluating organizational growth, operational modernization, member engagement strategies, and technology transformation initiatives. This role is intentionally designed for professionals who understand the association industry — specifically individuals who have worked within associations, nonprofits, membership organizations, and related industries. Rather than managing operations for a single organization, this role provides the opportunity to work alongside executive leaders from associations across the country, helping guide important organizational decisions while building long-term industry relationships. This is not a transactional sales role. It will help Engagifii grow through deep, strategic partnerships with our current and prospective customer associations by providing a very high quality service that is delivered with intention and a high degree of ethics. Success comes from credibility, professionalism, emotional intelligence, strategic thinking, and the ability to guide thoughtful organizational conversations.

Why This Role Is Different

This Role Offers The Opportunity To Work with association leaders across multiple industries and states
Influence strategic organizational decisions
Become deeply involved in industry trends and operational innovation
Build executive-level relationships throughout the association space
Combine operational expertise with strategic consulting and business leadership
Help associations modernize and improve how they serve their members
Transition into a more strategic, externally facing leadership role with strong professional and financial growth potential

The Role

The Director of Association Solutions serves as the primary relationship owner for prospective customers throughout the evaluation and decision-making process. This role focuses on helping association leaders identify operational challenges, evaluate strategic opportunities, and understand how technology can improve organizational effectiveness, member engagement, communication, advocacy, and long-term growth. You will lead discovery conversations, guide stakeholder alignment, manage relationships across multiple departments and leadership levels, and help organizations navigate complex decisions with confidence and clarity. You will partner closely with Engagifii’s internal solution and product experts who lead platform demonstrations and technical discussions. This role also serves as a visible representative of Engagifii within the association industry through participation in conferences, webinars, executive discussions, and educational events. Successful individuals in this role will contribute thought leadership and strategic insight on topics impacting associations, including operational modernization, member engagement, advocacy, organizational growth, and technology strategy. The Director of Association Solutions is expected to build trusted relationships throughout the association industry and help position Engagifii as a strategic partner through educational conversations, industry involvement, and peer-to-peer leadership. This is a highly collaborative, relationship-driven role requiring strong communication skills, organizational discipline, executive presence, and the ability to proactively guide conversations and decision-making processes.

What You Will Do

• Build relationships with association executives and organizational leaders across the country
• Lead strategic discovery conversations focused on operational challenges, organizational goals, and member engagement priorities
• Serve as the primary advisor and relationship owner throughout the evaluation and decision-making process
• Help associations evaluate opportunities to improve operations, communication, advocacy, education, events, membership, and overall organizational effectiveness
• Guide executive-level conversations around organizational strategy, modernization, operational efficiency, and long-term growth
• Build credibility with Executive Directors, CEOs, COOs, membership leaders, government affairs teams, operations staff, and other stakeholders
• Cookordinate and manage complex multi-stakeholder conversations and decision-making processes
• Identify champions, decision-makers, influencers, and potential barriers while helping organizations build internal alignment
• Maintain organized follow-up, clear next steps, and consistent communication throughout the engagement process
• Partner closely with internal Solutions Consultants and product experts who lead demonstrations and technical discussions
• Collaborate with marketing, customer success, leadership, and product teams to ensure strong prospect experiences and successful transitions
• Represent Engagifii at industry conferences, events, webinars, and association meetings
• Develop trusted relationships throughout the association industry
• Proactively manage opportunities from initial conversations through final decisions and contract execution
• Maintain accurate pipeline, forecasting, and relationship information within CRM systems
• Contribute thought leadership, industry insights, and strategic perspective to conversations with prospects and customers

This Role Is NOT A Fit

• Prefer highly transactional or high-volume sales environments
• Rely on aggressive or pressure-based selling tactics
• Prefect purely technical or behind-the-scenes work
• Dislike relationship-building, networking, or consultative conversations
• Struggle with organization, follow-through, or managing multiple stakeholders
• Prioritize loosely structured communication without accountability for outcomes
• Do not enjoy collaborating closely with internal teams

Qualifications & Experience

• 5+ years of professional experience within associations, nonprofits, membership organizations, consulting, client management, partnerships, or relationship-driven business roles
• Experience working with executive leadership, boards, committees, or complex stakeholder environments
• Strong written and verbal communication skills
• Strong organizational and follow-through skills
• Ability to manage multiple ongoing conversations, priorities, and relationships simultaneously
• Experience influencing organizational decisions or leading operational initiatives is strongly preferred
• Experience with association technology, membership systems, events, advocacy, or organizational operations is strongly preferred
• Prior Software Sales Experience Is Helpful But Not Required.