Director of Analytics
Ladders · San Francisco, CA · 4 days ago
On-siteAnalyst$200k–$250k/yrFull-time
Responsibilities
- Develop and execute a comprehensive analytics strategy and roadmap for client reporting improvements
- Audit existing analytics structures and design a modern, automated reporting infrastructure that meets client needs
- Collaborate with senior leadership and cross-functional teams to ensure analytics alignment with business priorities
- Proactively derive insights from claims and member data to inform product and strategy decisions
- Lead initiatives to enhance claims processing accuracy and overall efficiency using AI-informed methods
- Establish high data quality standards and governance frameworks across analytics processes
- Mentor and grow a high-performing analytics team focused on accountability and continuous learning
Qualifications
- 10+ years of experience in healthcare analytics, including 3+ years focused on claims processing analytics
- Proven experience in transforming and building analytics functions from the ground up
- Deep knowledge of healthcare data, HIPAA regulations, and claims data management
- Technical skills in modern data tools: Looker (or similar), SQL, dbt, and cloud data warehousing (e.g., Snowflake or Databricks)
- AI/ML literacy, capable of applying LLMs and generative AI tools without needing to develop them from scratch
- Strong client-facing skills, adept at presenting complex data to non-technical audiences and managing escalations
- People management experience, having hired, developed, and provided direct feedback to analytics professionals
Benefits
- Eligibility for 550,000 stock options
- Health insurance coverage
- 401(k) retirement plan
- Paid time off to support work-life balance