Director of Analytics and Data Administration

Founded in 1855, TCNJ offers a highly personalized and collaborative liberal arts education with over 7,400 undergraduates and 700 graduate students. The college is consistently ranked among the top comprehensive colleges in the nation, offering small classes, a 13:1 student-faculty ratio, and an immersive living-learning experience. With a 4-year graduation rate ranked #1 in New Jersey and #9 among U.S. public institutions, TCNJ is a model for public higher education.

About the Department

Advancement Services provides the general infrastructure to the Division of College Advancement and its enterprise system. Key functions of this department are to facilitate gift processing, constituent tracking, relationship management, fund management, reporting, and stewardship. These activities position the external-facing colleagues—fundraisers, college relations, and alumni affairs staff—for success in developing relationships with donors, prospects, volunteers, and other college supporters.

About the Role

The Director of Analytics and Data Administration is a critical leadership role responsible for the integrity, accessibility, and strategic use of constituent data to drive fundraising effectiveness. This position bridges the gap between technology, data management, and the tactical needs of the development staff.

Responsibilities

• Oversee all system integrations with the primary Constituent Relationship Management (CRM) system, Raiser's Edge. This includes managing data flowing in from auxiliary systems (e.g., event management, online giving platforms, finance systems) to ensure seamless and accurate data transfer.
• Act as the technical lead for major CRM upgrades, conversions, and implementation projects.
• Establish and enforce Standard Operating Procedures (SOPs) for data entry, gift processing, data hygiene, and report generation across the entire College Advancement division.
• Recommend and make decisions on data alignment, defining standardized fields, validation rules, and naming conventions to ensure consistency and quality across all records.
• Lead initiatives to cleanse and enrich data, ensuring records are accurate and up-to-date for effective solicitation.
• Produce complex fundraising reports and dashboards for all levels of management, including prospect pipeline analysis, campaign performance, annual giving metrics, and donor retention rates.
• Translate raw data into actionable insights for the AVP and other Advancement leaders, guiding strategic planning and resource allocation.
• Develop and implement system workflows within the CRM (Raiser's Edge) to streamline and support the Development team's day-to-day operations. This includes automating processes for prospect assignment, moves management, solicitation tracking, and acknowledgment queues.
• Provide advanced training and documentation to staff on data best practices and efficient system usage.
• Other duties as assigned by the ED and senior leadership to meet the requirements of overall department needs.

Requirements

• Graduated from an accredited college with a Bachelor's degree.
• Expert-level knowledge of Raiser's Edge (or comparable advanced CRM), including data architecture, gift processing, constituent management, reporting, and best-practice data governance.
• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, data modeling, validation, and large-dataset analysis for executive-level reporting and decision support.
• Demonstrated experience managing and optimizing third-party system integrations, such as online giving platforms, alumni/engagement systems, event management tools, financial systems, and data enrichment vendors.
• Strong background in advancement reporting and analytics, including campaign reporting, pipeline and performance dashboards, donor behavior analysis, forecasting, and ad hoc executive reporting.
• Experience partnering with frontline fundraising, finance, IT, and leadership, translating business needs into scalable data solutions and actionable insights.

This role requires a unique combination of technical proficiency (especially with Raiser's Edge or similar CRM), leadership, and analytical thinking to transform data into the knowledge needed to maximize fundraising potential.

Qualifications

• Master's degree preferred.

Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9).

Benefits

Eligible full-time employees will be able to take advantage of a generous benefits package that includes:

• Comprehensive benefit plans covering medical, dental, and prescription plans.
• Generous leave entitlements program and Energy Savings Program.
• Employee and Dependent Tuition Waiver and Reimbursement Program.
• Pension, retirement, and deferred compensation plans, group life insurance.
• Employee Assistance Program (EAP).
• Employee affinity groups.
• New Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.).
• Access to extensive learning opportunities.

Pay

Salary Range: $100,000 - $115,000

Schedule

Full-time, 35 hours a week.