Director of Analytics and Data Administration

About the role

The Director of Analytics and Data Administration plays a critical leadership role in driving fundraising effectiveness at TCNJ through the integrity, accessibility, and strategic use of constituent data.

Responsibilities

• Oversee all system integrations with the primary Constituent Relationship Management (CRM) system, Raiser's Edge.
• Manage data flow from auxiliary systems to ensure seamless and accurate data transfer.
• Act as the technical lead for major CRM upgrades, conversions, and implementation projects.
• Establish and enforce Standard Operating Procedures (SOPs) for data entry, gift processing, data hygiene, and report generation.
• Lead initiatives to cleanse and enrich data, ensuring records are accurate and up-to-date for effective solicitation.
• Produce complex fundraising reports and dashboards for all levels of management.
• Translate raw data into actionable insights for the AVP and other Advancement leaders.
• Develop and implement system workflows within the CRM to streamline and support the Development team's day-to-day operations.
• Provide advanced training and documentation to staff on data best practices and efficient system usage.
• Other duties as assigned by the ED and senior leadership.

Requirements

• Graduated from an accredited college with a Bachelor's degree.
• Expert-level knowledge of Raiser's Edge (or comparable advanced CRM).
• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, data modeling, validation, and large-dataset analysis.
• Demonstrated experience managing and optimizing third-party system integrations.
• Experience with advancement reporting and analytics.

Qualifications

• Master's degree preferred.

Skills

This role requires a unique combination of technical proficiency (especially with Raiser's Edge or similar CRM), leadership, and analytical thinking to transform data into the knowledge needed to maximize fundraising potential.

Benefits

As a member of The College of New Jersey Community, you will be a part of an exciting and rewarding public college career. Eligible full-time employees will be able to take advantage of a generous benefits package that includes health, welfare, and retirement benefits, including:

• Comprehensive benefit plans covering medical, dental, and prescription plans.
• Generous leave entitlements program and Energy Savings Program.
• Employee and Dependent Tuition Waiver and Reimbursement Program.
• Pension, retirement, and deferred compensation plans, group life insurance.
• Employee Assistance Program (EAP).
• Employee affinity groups.
• New Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.).

Pay

$100,000 - $115,000

Schedule

Full-time, 35 hours a week