Director of AI, Automation & Enterprise Systems

Responsibilities

• Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long-term goals
• Partner with leadership to translate business needs into scalable technology solutions
• Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI
• Own the lifecycle of core business systems, including selection, implementation, integration, and optimization
• Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance
• Define and evolve the company’s approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap
• Ensure systems and architecture enable scalable, effective use of automation and AI
• Oversee all IT operations, ensuring system performance, reliability, and scalability
• Lead and manage the Systems Administrator, providing direction, prioritization, and oversight
• Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments
• Maintain disaster recovery and business continuity capabilities and solutions
• Develop and maintain the company’s cybersecurity program and risk management approach
• Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments
• Manage all IT vendor relationships, including MSPs
• Set expectations, manage performance, and negotiate contracts
• Ensure vendors are aligned with business priorities and delivering value
• Manage IT budget with disciplined, ROI-focused decision-making
• Establish IT standards, documentation, and governance
• Track and communicate key initiatives, risks, and performance

Qualifications

• Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization
• Strategic thinker with a proactive, solutions-oriented approach to problem-solving
• Ability to adapt quickly, shift priorities, and respond effectively to changing business needs
• Strong organizational skills and the ability to manage multiple projects simultaneously
• Commitment to fostering a collaborative and innovative team environment
• Structured, organized, and able to prioritize effectively
• Able to handle sensitive and confidential information with discretion

Skills

• Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP)
• Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions
• Expertise in managing Azure Active Directory, policies, and server environments
• Proficiency with network technologies such as firewalls, VPNs, and switches
• Advanced understanding of cybersecurity best practices and tools
• Familiarity with ITIL processes and service management frameworks
• Experience with project management tools and methodologies

Pay

The expected salary range for this position is between $140,000 and $175,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.