Director of Admissions Operations

About the role

Supervises, plans, and directs the daily activities, operations and staff for office of Admissions Operations.

Responsibilities

• Assists in the hiring, training, supervision, and evaluation of personnel.
• Assures quality customer service by monitoring staff.
• Researches and analyzes data entry operations, and develops and implements modifications, policies, and procedures that will enhance staff knowledge, and improve operational quality and effectiveness.
• Ensures that all Admissions and Recruitment modules are working effectively and efficiently.
• Staff are trained in the use of the system.
• The data has integrity.
• Proper security is in place to prevent unauthorized access and processing.
• Testing of system upgrades are performed.
• Reporting is occurring timely and accurately.

Qualifications

• Education: Any combination of education, training or experience equivalent to a Bachelor’s Degree that provides the required knowledge, skills and abilities.
• Experience: 3-5 years increasingly responsible experience in educational administration or related leadership roles in business process management emphasizing project management, continuous quality improvement, and/or process reengineering.